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I am using a mac book pro lap top. I am trying to access a program named Cengage. Fire Fox is blocking the pop up. How do I enable this feature ?

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When trying to access the site Cengage. Firefox provides a pop-up feature so that I can't access the site.

When trying to access the site Cengage. Firefox provides a pop-up feature so that I can't access the site.

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.10
  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • ConnecTV AFP Plugin 0.4.0.5
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RocketLife Software Component
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0

Application

  • Firefox 35.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0.1/Darwin/en-US/

Extensions

  • Trend Micro Toolbar 3.0.0.1304 (iTISToolbar@trendmicro.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
ideato 893 solutions 6250 answers

Hello vdurphey, go from 3-bar menu button > Preferences > Content panel > Uncheck the Block pop-up windows

OR (i think better option) add an exception to your site in Exceptions...

see for more information : Pop-up blocker settings


thank you

Hello vdurphey, go from 3-bar menu button > Preferences > Content panel > '''Uncheck''' the '''Block pop-up window'''s '''OR (i think better option)''' add an exception to your site in '''Exceptions...''' see for more information : [https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting#w_pop-up-blocker-settings Pop-up blocker settings] thank you