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Cannot access a page that is accessible in the United States

Posted

I cannot access some .mil websites that are accessible from inside the US. The administrators of some of the sites assure me that the sites are accessible worldwide. However, I am currently in Europe and unable to access these sites. The site does have pop-ups, but I disabled the pop-up blocker, and am still unable to access.

I cannot access some .mil websites that are accessible from inside the US. The administrators of some of the sites assure me that the sites are accessible worldwide. However, I am currently in Europe and unable to access these sites. The site does have pop-ups, but I disabled the pop-up blocker, and am still unable to access.

Chosen solution

You could try a VPN to see whether connecting through a U.S. network makes a difference.

I've used this one in Chrome, but for Firefox, it would operate at the system level, they don't have a Firefox extension.

https://www.tunnelbear.com/

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Additional System Details

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  • Shockwave Flash 25.0 r0

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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
15585 solutions 141084 answers

Helpful Reply

Hi

What kind of issues do you have? Do you have all DoD certificates installed in case these are used for these pages?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Hi What kind of issues do you have? Do you have all DoD certificates installed in case these are used for these pages? Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

Helpful Reply

Issues are: Unable to connect Firefox can’t establish a connection to the server at secure.doded.mil. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I have no DoD certificates installed that I am aware of, but when troubleshooting this as a Mac issue, the Mac representative (in the US) was able to access the site immediately without installing certificates.

The link is: https://secure.doded.mil/TTTRegistration

Issues are: Unable to connect Firefox can’t establish a connection to the server at secure.doded.mil. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. I have no DoD certificates installed that I am aware of, but when troubleshooting this as a Mac issue, the Mac representative (in the US) was able to access the site immediately without installing certificates. The link is: https://secure.doded.mil/TTTRegistration
cor-el
  • Top 10 Contributor
  • Moderator
15585 solutions 141084 answers

Works for me. Tools -> Page Info -> Security shows:

Website: secure.doded.mil
Owner: This website does not supply ownership information.
Verified by: U.S. Government
Technical Details
Connection Encrypted (TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA, 256 bit keys, TLS 1.2)
Works for me. Tools -> Page Info -> Security shows: <blockquote><pre>Website: secure.doded.mil Owner: This website does not supply ownership information. Verified by: U.S. Government Technical Details Connection Encrypted (TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA, 256 bit keys, TLS 1.2)</pre></blockquote>

Question owner

Are you trying to access from Europe?

Are you trying to access from Europe?

Question owner

Is "Verified by: " significant? Mine says "not specified" rather than "U.S. Government" like yours does.

Is "Verified by: " significant? Mine says "not specified" rather than "U.S. Government" like yours does.
jscher2000
  • Top 10 Contributor
6605 solutions 54024 answers

Chosen Solution

You could try a VPN to see whether connecting through a U.S. network makes a difference.

I've used this one in Chrome, but for Firefox, it would operate at the system level, they don't have a Firefox extension.

https://www.tunnelbear.com/

You could try a VPN to see whether connecting through a U.S. network makes a difference. I've used this one in Chrome, but for Firefox, it would operate at the system level, they don't have a Firefox extension. https://www.tunnelbear.com/

Question owner

The VPN, listing my location as within the US solved the issue, though I think there should be some other solution if the site administrators insist that the site is accessible worldwide. Thank you for the suggestion!

The VPN, listing my location as within the US solved the issue, though I think there should be some other solution if the site administrators insist that the site is accessible worldwide. Thank you for the suggestion!