Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

suddenly can't access yahoo mail in firefox

ChewieDog replied
knittingbeads2

after years of working with yahoo mail in firefox, i have difficulty accessing my yahoo mail.

i have followed the instructions for clearing the caches, deleting and reinstalling firefox, these do not work. i have made certain that yahoo pop-ups and yahoo mail pop-ups are allowed.

all updates have been applied.

the problem on started on 02-01-2015.

your help will be appreciated.

thank you

after years of working with yahoo mail in firefox, i have difficulty accessing my yahoo mail. i have followed the instructions for clearing the caches, deleting and reinstalling firefox, these do not work. i have made certain that yahoo pop-ups and yahoo mail pop-ups are allowed. all updates have been applied. the problem on started on 02-01-2015. your help will be appreciated. thank you

All Replies (2)

What is happening when you try to access the mail, are there error messages?

Chosen Solution

I have this problem, too. Started on 2/12 and it might have been after a Microsoft update. It only happens on this computer, not my other one, and only when using Firefox; if I use IE, Chrome, Safari, it works fine. I can access the mail, but I can't reply; my side bar and Yahoo Mail tool bar up top appear, but the center reply column is blank.

Any suggestions?