This thread was archived. Please ask a new question if you need help.
shockwave flash 22.214.171.124 installed, it is a security risk, cannot update it
There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activate" is greyed out. I was on the Plugins page, and there I clicked the update now linktext. I was advised that all older versions of Flash in the version 11 range are blocked. Nowhere to go from there. (My screenshot has a piece off the Plugins page above the resulting page when I clicked on the indicated link.)
The outdated page being blocked was allowed and I was able to run through the download procedure, but in the end I had an error. I repeatedly tried downloading install_flashplayer16x32_mssd_aaa_aih.exe, which downloads OK, and when I run it it downloads and installs Adobe Flash, then says Finish and "There was an error."
Glary Utilities software updater updated Internet Explorer's Flash, said nothing of Firefox, now I know why. This is a mess.
I opened up firefox -p and went to the new blank profile I had created sometime back. It was happily running a fully-enabled version 11 of Flash (I bet that wouldn't last long as my browser bites me in the butt and disables it).
Firefox -p and I created a new profile today. It has this crippled version 126.96.36.199 of Flash.
It appears that Mozilla has an outdated page telling me that all old versions in the range of version 11 are blocked. No word there about the more recent versions.
From what else I've read, others are turning to other browsers and coming up with a bad Flash, too. I only have Firefox (well, Internet Exploder, which I discounted as a piece of rubbish ever since they came out with IE 7).
Any advice? Thank you.
This is getting over my head. I've called the big guys to help you.Read this answer in context 👍 0
All Replies (4)
Security Issue: Update your Flash Player v188.8.131.526
I've been having some Internet issues following an inch of rain around here. That's hampered my ability to respond to this thread. Please accept my apology.
First I tried the msi version of adobe flash and it failed with an error. I have screen shots. Next I tried the exe installer, and it just didn't start when I hit the run dialog.
Further, it seems that I can't install anything on here, as I tried to install Ad Aware. It got so far and said it couldn't install the updater. Avast! told me my Java Runtime Environment 8 and Java Runtime Environment 7, and my Flash plugin are all due for updates. Avast! reported both Java updates failed.
I will try to install another browser, and see if that, too, hits this "can't install" routine. Just for the sake of trying something.
I have "no malware," according to Avast! and Glary Utilities.
In windows 7, what log would I look at to find reasons for these issues?
Screenshots: Left: I ran the msi; Middle: It got this far and failed; Right: it reported this error on the finish screen.
This is getting over my head. I've called the big guys to help you.
Try to uninstall Flash first in case there is a problem with the currently installed version.
See this about uninstalling Flash players:
Note this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page:
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) if there are still problems.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
- Microsoft Safety Scanner:
- Windows Defender:
- Spybot Search & Destroy:
- Kasperky Free Security Scan:
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller: