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Since updating to Firefox 35 it's the only browser that shows error "Unable to connect" and nothing works from the support answers to solve it

  • 2 replies
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  • Last reply by FredMcD

djdoc
djdoc
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so far i tried: 1. to set the windows firewall settings 2. I've reinstalled firefox 3.

so far i tried: 1. to set the windows firewall settings 2. I've reinstalled firefox 3.

All Replies (2)

Diego Victor
Diego Victor
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Hello,

Try see this help article:

FredMcD
FredMcD
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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}