Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to log in. I don't know if I should create a new password which I did and it wouldn't take it. Should I use my aol user name or create a new one.

more options

I am totally frustrated I don't know if I should use my username and password for AOL which I did ,it didn't work. I created a new username and password the first time ,it didn't work. What do I need to do to log in please?

I am totally frustrated I don't know if I should use my username and password for AOL which I did ,it didn't work. I created a new username and password the first time ,it didn't work. What do I need to do to log in please?

All Replies (1)

more options

Sorry to hear about this problem. What site are you trying to log in on? Is it a Mozilla site? Usually you don't need to register or sign in to a Mozilla site to use Firefox. Usually you can just go straight to where you want to go.