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I can't download and install Adobe Flash Player for Firefox??

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have a new Acer Aspire laptop on Windows 8.1, running the latest Firefox as default browser. On trying to open Al Jazeera in Firefox I get a window that says I need to download Adobe Flash Player, screenshot 2. I click on that and get the Adobe download page, screenshot 3. I click on install now and get the prompt to save install_flashplayer, screenshot 4. I click on save file and then go to my downloads folder and it has the installer icon there, screenshot 5. However when I then double click on it nothing more happens. A window headed Adobe Flash Player Installer with no content appears, screenshot 1. And nothing more happens. However if I try and download Adobe Flash Player in Internet Explorer I get a message that it is integrated with Internet Explorer in Windows 8, screenshot 6. Please advise.

have a new Acer Aspire laptop on Windows 8.1, running the latest Firefox as default browser. On trying to open Al Jazeera in Firefox I get a window that says I need to download Adobe Flash Player, screenshot 2. I click on that and get the Adobe download page, screenshot 3. I click on install now and get the prompt to save install_flashplayer, screenshot 4. I click on save file and then go to my downloads folder and it has the installer icon there, screenshot 5. However when I then double click on it nothing more happens. A window headed Adobe Flash Player Installer with no content appears, screenshot 1. And nothing more happens. However if I try and download Adobe Flash Player in Internet Explorer I get a message that it is integrated with Internet Explorer in Windows 8, screenshot 6. Please advise.
Attached screenshots

Chosen solution

Hi PortHillsPete, download from the next link :

https://www.adobe.com/products/flashplayer/distribution3.html

Windows (of course) , Plugin-based browsers, Download EXE Installer

any luck ?


thank you

Read this answer in context 8

Additional System Details

Installed Plug-ins

  • Foxit PhantomPDF Plug-In For Firefox and Netscape
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • McAfee MSC FF plugin DLL
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • 5.1.30514.0
  • WildTangent Games App V2 Presence Detector

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0

More Information

ideato 893 solutions 6250 answers

Chosen Solution

Hi PortHillsPete, download from the next link :

https://www.adobe.com/products/flashplayer/distribution3.html

Windows (of course) , Plugin-based browsers, Download EXE Installer

any luck ?


thank you

Hi PortHillsPete, download from the next link : https://www.adobe.com/products/flashplayer/distribution3.html Windows (of course) , Plugin-based browsers, Download EXE Installer any luck ? thank you

Question owner

Hi there

yes that worked :-) thanks!!

Hi there yes that worked :-) thanks!!

Helpful Reply

ideato said

Hi PortHillsPete, download from the next link : https://www.adobe.com/products/flashplayer/distribution3.html Windows (of course) , Plugin-based browsers, Download EXE Installer any luck ? thank you

Hi there, yes that worked, thanks:-)

''ideato [[#answer-669704|said]]'' <blockquote> Hi PortHillsPete, download from the next link : https://www.adobe.com/products/flashplayer/distribution3.html Windows (of course) , Plugin-based browsers, Download EXE Installer any luck ? thank you </blockquote> Hi there, yes that worked, thanks:-)