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Can no longer print anything from a website when using FireFox. Have updated FF but no other programs added or changed. Get a message "save file as *.xps"

thin7air
thin7air

When I try to print, I get a message to save file as *.xps file, but Mozilla stops responding when I try that. Can still print from other browsers.

When I try to print, I get a message to save file as *.xps file, but Mozilla stops responding when I try that. Can still print from other browsers.

Chosen solution

Hello there, My name is Luke and i would be happy to assist you with this issue. The reason you are getting this is because your computer's default printer is set to Microsoft XPS Document Writer. If you go to your computer's printer settings and set your favourite printer as the default one this problem will be fixed. If there are any more questions please feel free to reply to me. Thank you! Luke

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lukefolker
lukefolker

Chosen Solution

Hello there, My name is Luke and i would be happy to assist you with this issue. The reason you are getting this is because your computer's default printer is set to Microsoft XPS Document Writer. If you go to your computer's printer settings and set your favourite printer as the default one this problem will be fixed. If there are any more questions please feel free to reply to me. Thank you! Luke

the-edmeister
the-edmeister
  • Moderator

Sounds like you just need to select the printer that you want to use. See this - https://support.mozilla.org/en-US/kb/how-print-websites