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my bookmarks disappeared

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  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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I installed 17 updates that came from Windows 7 on my computer and I logged back on and I went to the Firefox Open Menu and clicked on Restore Defaults and my menu bar went away and my Bookmarks/Favorites disappeared also. So I clicked on Undo and the menu bar came back on but not the Bookmarks/Favorites they are all gone. So I clicked on Bookmarks then Show All Bookmarks then, Import/Backup, then Restore and under Restore it only shows ChooseFile there is no dates for the Bookmarks shown. How can I get my Bookmarks/Favorites back? Thanks for the help.

I installed 17 updates that came from Windows 7 on my computer and I logged back on and I went to the Firefox Open Menu and clicked on Restore Defaults and my menu bar went away and my Bookmarks/Favorites disappeared also. So I clicked on Undo and the menu bar came back on but not the Bookmarks/Favorites they are all gone. So I clicked on Bookmarks then Show All Bookmarks then, Import/Backup, then Restore and under Restore it only shows ChooseFile there is no dates for the Bookmarks shown. How can I get my Bookmarks/Favorites back? Thanks for the help.

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