Issue with Cognos 10.2
I am running Cognos 10.2 reports in Firefox 17 version. Previously It was working fine but now I am not able to open the Cognos reports. Please help.
Additional System Details
- Google Update
- Shockwave Flash 15.0 r0
- IBM Cognos Insight provisioning plug-in
- Next Generation Java Plug-in 10.45.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Adobe PDF Plug-In For Firefox and Netscape 11.0.04
- VLC media player Web Plugin 2.0.6
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
I understand that you are using an older version of Firefox to use Cognos. Please check your update history to see if there was any changes to the addons/plugins that you have to make sure the two are compatible.
Please also contact Cognos support to make sure the two are still compatible and for further troubleshooting.