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The 'whatsnew' page keeps showing up on every startup

Posted

Since my Firefox updated itself to 33.1 I keep getting the the same over and over every time I launch Firefox: - no forget button on startup - this page shows up https://www.mozilla.org/en-US/firefox/33.1/whatsnew/?oldversion=33.0.3

Win 7 x64

Tried: 1. Clean session with no addons. 2. Deleting all *update* folders and all *update*.xml files related to Firefox. 3. Updating manually after restart. 4. Launching as an administrator. In this order.

https://support.mozilla.org/en-US/kb/Updates%20reported%20when%20running%20newest%20version

Since my Firefox updated itself to 33.1 I keep getting the the same over and over every time I launch Firefox: - no forget button on startup - this page shows up https://www.mozilla.org/en-US/firefox/33.1/whatsnew/?oldversion=33.0.3 Win 7 x64 Tried: 1. Clean session with no addons. 2. Deleting all *update* folders and all *update*.xml files related to Firefox. 3. Updating manually after restart. 4. Launching as an administrator. In this order. https://support.mozilla.org/en-US/kb/Updates%20reported%20when%20running%20newest%20version

Chosen solution

you didn't damage anything unless you created the user.js file manually yourself in the past - your changes from about:config are saved elsewhere (in prefs.js). the user.js file is often used by adware to overwrite your custom user settings...

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0

Application

  • Firefox 33.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.1/WINNT/en-GB/

Extensions

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Clearly 10.2.1.7 (readable@evernote.com)
  • Click to Play per-element 0.0.7 (ClickToPlayPerElement@uaSad.addons.mozilla.org)
  • Hide Plugin Notifications 0.2 (suppress-plugin-infobar@benjamin.smedbergs.us)
  • Pocket 3.0.5 (isreaditlater@ideashower.com)
  • Polski slownik poprawnej pisowni 1.0.20110621 (pl@dictionaries.addons.mozilla.org)
  • Session Manager 0.8.1.6 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Stylish 1.4.3 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • ViewMarks 2.0.6 ({7443739c-bff6-4af0-aea5-7ed29006966c})
  • Anti-Aliasing Tuner 14.09.19.01 (aatuner@hotmint.com) (Inactive)
  • Enhanced Steam 5.9.1 (jid0-SmvlvxGpvCyG252KbVMqIKR79Uc@jetpack) (Inactive)
  • Quick Translator 1.0 ({5C655500-E712-41e7-9349-CE462F844B19}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6739
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-15-2014
  • driverDate2:
  • driverVersion: 14.301.1001.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6800 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.enable: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
  • browser.startup.homepage: about:newtab
  • browser.startup.homepage_override.buildID: 20141106120505
  • browser.startup.homepage_override.mstone: 33.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.1
  • font.internaluseonly.changed: False
  • general.autoScroll: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1413312394
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415577548
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415557752
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flash: 1
  • privacy.cpd.downloads: False
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.cpd.history: False
  • privacy.cpd.offlineApps: True
  • privacy.donottrackheader.enabled: True
  • privacy.donottrackheader.value: 0
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1413234045

Misc

  • User JS: Yes
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23536 answers

hello, you have a user.js file in your profile folder which might cause problems by prohibiting that certain preferences are saved across browser sessions. please go to the firefox menu ≡ > help ? > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js and relaunch the browser.

How to fix preferences that won't save

hello, you have a user.js file in your profile folder which might cause problems by prohibiting that certain preferences are saved across browser sessions. please go to the firefox ''menu ≡ > help ? > troubleshooting information'', click on ''profile folder/show folder'' and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named '''user.js''' and relaunch the browser. [[How to fix preferences that won't save]]

Question owner

This did the trick, but didn't I just damage something? For example, did it delete my custom about:config entries I altered through about:config. Any known side effects of this potential solution?

This did the trick, but didn't I just damage something? For example, did it delete my custom about:config entries I altered through about:config. Any known side effects of this potential solution?
philipp
  • Top 25 Contributor
  • Moderator
5330 solutions 23536 answers

Chosen Solution

you didn't damage anything unless you created the user.js file manually yourself in the past - your changes from about:config are saved elsewhere (in prefs.js). the user.js file is often used by adware to overwrite your custom user settings...

you didn't damage anything unless you created the user.js file manually yourself in the past - your changes from about:config are saved elsewhere (in prefs.js). the user.js file is often used by adware to overwrite your custom user settings...

Question owner

That could be one thing only. The IObit set of crapware installed along some of their valuable software.

That could be one thing only. The IObit set of crapware installed along some of their valuable software.