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can't zoom gmaps in satellite view

  • 6 replies
  • 2 have this problem
  • Last reply by cor-el

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In gmaps, satellite view, the street names and the satellite view are not linked. If I zoom in or out, the satellite view remains fixed, while the streets and labels zoom. Similarly, if I drag the map, the street labels move, but not the satellite map itself. I tried updating Mozilla to 33.0.3, re-started, and the problem persists. I have no problem in Internet Explorer.

All Replies (6)

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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I've tried this, but the problem persists. In Safe Mode, as per instructions above, gmaps did work. The street grid names and the satellite image of same, moved together when I zoomed or dragged.

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

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This did not solve the problem. That "use hardware acceleration when available" was already checked. I restarted Firefox and the issue still remains.

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I have now turned OFF "hardware acceleration", and the problem seems to be resolved. I hope that won't affect other applications I have. Thank you for your help!

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You're welcome