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Firefox does not import favorites from Internet Explorer even though I follow Firefox's step-by-step instructions

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I have followed the step-by-step instructions for importing bookmarks from Internet Explorer, but it does not work. There is no problem when I follow the procedure for importing bookmarks from Google Chrome. Any ideas? Thanks.

I have followed the step-by-step instructions for importing bookmarks from Internet Explorer, but it does not work. There is no problem when I follow the procedure for importing bookmarks from Google Chrome. Any ideas? Thanks.

Additional System Details

Installed Plug-ins

  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 15.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
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  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
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  • iTunes Detector Plug-in
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  • A component of your photo software powered by RocketLife
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 33.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0/WINNT/en-US/

Extensions

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  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • E-Web Print 1.20.00 (e-webprint@epson.com) (Inactive)

Javascript

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Graphics

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Modified Preferences

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  • browser.cache.disk.smart_size.first_run: False
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  • browser.cache.frecency_experiment: 4
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  • dom.mozApps.used: True
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  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT2707060&SearchSource=2&CUI=UN26468552461971883&UM=1&q=
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  • storage.vacuum.last.places.sqlite: 1413477062

Misc

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  • Accessibility: No
cor-el
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Helpful Reply

If there are problems with importing the IE Favorites in Firefox then export the favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.

If you do not have the menu bar in IE then right-click the toolbar at the top to enable the Menu Bar.

  • Export the favorites in IE to an HTML file (bookmarks.html):
    File > Import and Export
  • Import the HTML file in Firefox:
    Bookmarks > Show All Bookmarks > Import & Backup > Import Bookmarks from HTML

See "Import from another browser" and "Import from file":

If there are problems with importing the IE Favorites in Firefox then export the favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager. If you do not have the menu bar in IE then right-click the toolbar at the top to enable the Menu Bar. *Export the favorites in IE to an HTML file (bookmarks.html):<br>File > Import and Export *Import the HTML file in Firefox:<br>Bookmarks > Show All Bookmarks > Import & Backup > Import Bookmarks from HTML See "Import from another browser" and "Import from file": *http://kb.mozillazine.org/Import_bookmarks