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can't get this add off my screen

eswanbuilders
eswanbuilders
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Just installed Firefox and I can't get the add for Firefox off my screen. I can't move it and I can't find a button to close it.

Just installed Firefox and I can't get the add for Firefox off my screen. I can't move it and I can't find a button to close it.

Chosen solution

Please provide a screenshot of that "add".

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
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All Replies (1)

the-edmeister
the-edmeister
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Chosen Solution

Please provide a screenshot of that "add".

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem 

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.