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why do I get this error message : "[{"success":true,"attachmentFailure":false,"isSuccess":true,"attachTooLarge":false}]" when I send an email with attachment

  • 3 replies
  • 2 have this problem
  • 1762 views
  • Last reply by cat78

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A separate window opens and this message appears.

Chosen solution

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

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Chosen Solution

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Thank you. I've sent a test email and it seems to work.