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SUPERantispyware blocked by a Firefox file. Spyware company won't help.

  • 4 replies
  • 1 has this problem
  • 8 views
  • Last reply by ian.rolph

ian.rolph
ian.rolph

I have had the free Superantispyware for many years. Having trouble for the first time. The full computer search stops at C:USERS\IAN\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\7CHPA2BY.DEFAULT\CACHE2\ENTRIES At least 10 attempts have stopped at this point and nothing happens further. The quick scan then finds several malware threats. I emailed the company but got no reply. If no help I'll get rid of it.

I have had the free Superantispyware for many years. Having trouble for the first time. The full computer search stops at C:USERS\IAN\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\7CHPA2BY.DEFAULT\CACHE2\ENTRIES At least 10 attempts have stopped at this point and nothing happens further. The quick scan then finds several malware threats. I emailed the company but got no reply. If no help I'll get rid of it.

Chosen solution

See also:

It is usually best to exclude the Firefox cache. Current versions that use the new cache (cache2) also compress files.

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All Replies (4)

philipp
philipp
  • Moderator

hello ian.rolph, can you just try to clear the cache within firefox?

How to clear the Firefox cache

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Chosen Solution

See also:

It is usually best to exclude the Firefox cache. Current versions that use the new cache (cache2) also compress files.

ian.rolph
ian.rolph Question owner

Many thanks. Working now and picked up some adware threats. Cheers!

ian.rolph
ian.rolph Question owner

Working perfectly again. I do appreciate the help I get on Firefox. I am a long time fan of the browser.