The button "Get Messages" is not active or does not work
I installed Thunderbird two days ago and use a global mailbox. The "Get Messages" button does not get any e-mails. However if I press each mailadress individually, I get the mails correctly. Hope someone knows how to fix this.
Chosen solution
'Get Messages' will work for the selected mail account. In the 'Get Message' drop down seletion 'Get all new Messages' will operate on all mail accounts automatically.
For a Global Inbox type of account: If you check "Include this server when getting new mail", it should download mail when you click the "Get Messages" button....see info below on checking that this is selected.
In Tools > Account Settings > Server Settings for the mail account or menu icon > Options > Account Settings > Server Settings for the mail account
click on 'Advanced' button You should have this selected: Inbox for different Account 'Global Inbox (Local Folders) Select 'Include this server when getting new mail' click on OK click on OK to save changes to Account settings.
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Chosen Solution
'Get Messages' will work for the selected mail account. In the 'Get Message' drop down seletion 'Get all new Messages' will operate on all mail accounts automatically.
For a Global Inbox type of account: If you check "Include this server when getting new mail", it should download mail when you click the "Get Messages" button....see info below on checking that this is selected.
In Tools > Account Settings > Server Settings for the mail account or menu icon > Options > Account Settings > Server Settings for the mail account
click on 'Advanced' button You should have this selected: Inbox for different Account 'Global Inbox (Local Folders) Select 'Include this server when getting new mail' click on OK click on OK to save changes to Account settings.
Thank You Toad-Hall! Your instruction works beautifully. It would probably have taken me ages to solve.