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have icon, can't open Firefox - tool bar access okay but nothing loads

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  • Last reply by cor-el

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A website I was using insisted I download Chrome. I didn't want it , don't like it, Loved Firefox. Firefox did everything I wanted. That was a couple of days ago. Today I don't have Firefox.

The icon is on my sidebar, I can click on the history, bookmarks, etc. but nothing loads. I have tried private window, new window, and somewhere , when I was beeping around looking for answers, a screen came up that had a long list of items and it said ---removed --- in front o f everyone of them.

I have certainly not intentionally removed my Firefox. I have no password that I know of and I keep a meticulous log. I am at a loss as what to do.

I tried to delete an icon that appeared in the center of my screen (not on my sidebar) and it said I could not delete it because Firefox was open.  ???? Yet I can't access it. The icon on my screen is still there, I moved it to one side.

What do I do? Amelia Lindblad (Amylind)

A website I was using insisted I download Chrome. I didn't want it , don't like it, Loved Firefox. Firefox did everything I wanted. That was a couple of days ago. Today I don't have Firefox. The icon is on my sidebar, I can click on the history, bookmarks, etc. but nothing loads. I have tried private window, new window, and somewhere , when I was beeping around looking for answers, a screen came up that had a long list of items and it said ---removed --- in front o f everyone of them. I have certainly not intentionally removed my Firefox. I have no password that I know of and I keep a meticulous log. I am at a loss as what to do. I tried to delete an icon that appeared in the center of my screen (not on my sidebar) and it said I could not delete it because Firefox was open. ???? Yet I can't access it. The icon on my screen is still there, I moved it to one side. What do I do? Amelia Lindblad (Amylind)

Chosen solution

Try to do a clean install and download the full version and trash the currently installed version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

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Chosen Solution

Try to do a clean install and download the full version and trash the currently installed version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.