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Archived

Buttons don't work on Yahoo! mail.

Firefox Site breakages
cor-el replied
aeneuman
aeneuman

All of a sudden the buttons on the Yahoo! mail page don't work. I cannot delete any of my emails. When I open an email I have to refresh the page to close it. I cannot empty the Trash or the Spam folders either.

All of a sudden the buttons on the Yahoo! mail page don't work. I cannot delete any of my emails. When I open an email I have to refresh the page to close it. I cannot empty the Trash or the Spam folders either.

All Replies (2)

Andreea Popescu
Andreea Popescu

Did you tried a reset? A reset is the easy way to fix a lot of problems. More details here: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

cor-el
cor-el
  • Moderator

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window