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Firefox freezes up for 10 seconds or so

pdsnickles
pdsnickles
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Love all the features Firefox offers but DANG! Quite often when you do an Update, it causes Firefox to HANG on many sites at various times for no apparent reason.

Facebook is one of them, but there are several others that have gotten hung up lately since the Update .

I really wish you would not update so often. When you do it causes problems. That goes for yahoo too. Almost every time they update they cause problems with the browser.

I really wish you would make it easy to revert back if we want to. I am more than willing to risk security problems (I have good anti-malware and anti-virus, firewalls etc) in order to keep my browser working well. I would prefer Firefox work than Firefox to be more secure and not work.

Love all the features Firefox offers but DANG! Quite often when you do an Update, it causes Firefox to HANG on many sites at various times for no apparent reason. Facebook is one of them, but there are several others that have gotten hung up lately since the Update . I really wish you would not update so often. When you do it causes problems. That goes for yahoo too. Almost every time they update they cause problems with the browser. I really wish you would make it easy to revert back if we want to. I am more than willing to risk security problems (I have good anti-malware and anti-virus, firewalls etc) in order to keep my browser working well. I would prefer Firefox work than Firefox to be more secure and not work.

All Replies (4)

FredMcD
FredMcD
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Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152 Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151

Having more than one version of a program may cause issues.

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

pdsnickles
pdsnickles Question owner
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I implemented the first solution (getting rid of extra Shockwave version) and that does seem to help but I'm still having odd issues with Firefox 31. It occasionally crashes and slows up . I haven't tried the 2nd part yet but will try that next. It seems every time Firefox and Yahoo Mail "update" to "new, better" versions I end up with problems.

Brandon Vita
Brandon Vita
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Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!