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Firefox crashes as soon as I open it

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  • Last reply by FredMcD

cristianmo
cristianmo
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Crash ID: bp-4c83aa30-4ff1-41c3-807d-95a192140803

AdapterDeviceID: 0x68c0 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0 BuildID: 20140716183446 CrashTime: 1407090165 EMCheckCompatibility: true Email: cristian_matheu@hotmail.com EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1407089825 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x68c0GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 260 StartupTime: 1407090159 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 31.0 useragent_locale: es-ES

Crash ID: bp-4c83aa30-4ff1-41c3-807d-95a192140803 AdapterDeviceID: 0x68c0 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0 BuildID: 20140716183446 CrashTime: 1407090165 EMCheckCompatibility: true Email: cristian_matheu@hotmail.com EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1407089825 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x68c0GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 260 StartupTime: 1407090159 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 31.0 useragent_locale: es-ES

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FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.