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Problems with Firefox 30.0

Posted

Since Firefox 30.0 was installed in mid-June I have recurring problems with malicious software.

This software gets installed on my computer when I start Firefox (30.0). I see that the files are loaded after e.g. Google (I use Google as start page). The software is called Deeal and comes from Kreapixel Inc. They install a file called Background.html that creates huge advertisements banner across Firefox.

As soon as I see it installed, I of course deinstall it. But I want to get rid of that problem. It must be connected somehow to Firefox 30.0 but I can't see how. I have checked adds-on etc. but no sign of Deeal and Kreapixel.

Can someone help me to get rid of this problem?

Since Firefox 30.0 was installed in mid-June I have recurring problems with malicious software. This software gets installed on my computer when I start Firefox (30.0). I see that the files are loaded after e.g. Google (I use Google as start page). The software is called Deeal and comes from Kreapixel Inc. They install a file called Background.html that creates huge advertisements banner across Firefox. As soon as I see it installed, I of course deinstall it. But I want to get rid of that problem. It must be connected somehow to Firefox 30.0 but I can't see how. I have checked adds-on etc. but no sign of Deeal and Kreapixel. Can someone help me to get rid of this problem?

Chosen solution

Looks like Malware that came with a Webplayer Tool of some sort. http://www.shouldiremoveit.com/WebplayerTool-33685-program.aspx http://www.antivirus-blog.com/removal-guides/remove-kreapixel-virus/

That 2nd article provides instructions for removal.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.10
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.30214.0
  • GEPlugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Updater pluginhttp://pack.google.com/
  • CANON iMAGE GATEWAY Album Plugin Utility Module
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:30.0) Gecko/20100101 Firefox/30.0

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5386 solutions 39975 answers

Chosen Solution

Looks like Malware that came with a Webplayer Tool of some sort. http://www.shouldiremoveit.com/WebplayerTool-33685-program.aspx http://www.antivirus-blog.com/removal-guides/remove-kreapixel-virus/

That 2nd article provides instructions for removal.

Looks like Malware that came with a Webplayer Tool of some sort. http://www.shouldiremoveit.com/WebplayerTool-33685-program.aspx http://www.antivirus-blog.com/removal-guides/remove-kreapixel-virus/ That 2nd article provides instructions for removal.
cor-el
  • Top 10 Contributor
  • Moderator
17087 solutions 154328 answers

See:


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

See: *http://www.google.com/search?q=Deeal+remove ---- Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Question owner

Thanks! Adwcleaner seems to have done the job.

Thanks! Adwcleaner seems to have done the job.
julialloyds45 0 solutions 5 answers

It can be because of the malware attack which may get inside your system through the software download. You can easily remove, stop, uninstall, or delete with the help of the manual process for removal of threats. You can see the manual process of removal sof threats from Here:


link removed by a moderator - thread was solved

It can be because of the malware attack which may get inside your system through the software download. You can easily remove, stop, uninstall, or delete with the help of the manual process for removal of threats. You can see the manual process of removal sof threats from Here: <!-- [http://www.combatpcviruses.com Combat PC Viruses] --> ''link removed by a moderator - thread was solved''

Modified by the-edmeister