X
Tap here to go to the mobile version of the site.

Support Forum

not playing videos in youtube

Posted

sir videos are not playing in youtube .they are saying there is a error and try it after sometime

sir videos are not playing in youtube .they are saying there is a error and try it after sometime

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Google Update
  • Picasa plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.10
  • VLC media player Web Plugin 2.1.3
  • Facebook Video Calling Plugin
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • IDM CC 7.3.72 (mozilla_cc@internetdownloadmanager.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 210
  • adapterDescription2:
  • adapterDeviceID: 0x0a65
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17514
  • driverDate: 2-9-2013
  • driverDate2:
  • driverVersion: 9.18.13.1407
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 210 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140703154127
  • browser.startup.homepage_override.buildID: 20140703154127
  • browser.startup.homepage_override.mstone: 31.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1404628827
  • places.history.expiration.transient_current_max_pages: 93027
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.nppdf: 2
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi xxgeorge007, Thank you for your question, we are currently investigating the cause of this and a work around. Currently there was a blocking of a number of ips in India that has had a large affect on Firefox/Youtube users.

Suggestions for troubleshooting this issue have been:

  • "Clear the Cache":

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

  • "Remove Cookies" from sites causing problems:
 Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" 
  • As well as temporarily changing dns to 8.8.8.8
  • Flushing the dns cache on the computer
  • File may be unavailable, please try again later.
  • Disable all video players from [about:addons] and see if it will play from the default HTML5 player.

Please post back with your results, it could help other users. Thank you.

Hi xxgeorge007, Thank you for your question, we are currently investigating the cause of this and a work around. Currently there was a blocking of a number of ips in India that has had a large affect on Firefox/Youtube users. Suggestions for troubleshooting this issue have been: *"Clear the Cache": Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" *"Remove Cookies" from sites causing problems: Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" *As well as temporarily changing dns to 8.8.8.8 *Flushing the dns cache on the computer *File may be unavailable, please try again later. *Disable all video players from [about:addons] and see if it will play from the default HTML5 player. Please post back with your results, it could help other users. Thank you.

Modified by guigs