Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do i restore my data with the firefox recovery key?

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by fisher52291

more options

So my laptop was recently reimaged. I was able to get a Firefox recovery key before everything was deleted. When I downloaded Firefox on the Re-Imaged machine, I was asked to sign in. After several password resets, i was in. None of my data came down from the "firefox cloud". It doesn't give me an option to enter the recovery key. Is there a way to get all my stuff back?

So my laptop was recently reimaged. I was able to get a Firefox recovery key before everything was deleted. When I downloaded Firefox on the Re-Imaged machine, I was asked to sign in. After several password resets, i was in. None of my data came down from the "firefox cloud". It doesn't give me an option to enter the recovery key. Is there a way to get all my stuff back?

Chosen solution

Firefox sync was never meant to be a backup service, you should always have a hard copy of your data.

You can do this, although there is no guarantee it will work.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Firefox sync was never meant to be a backup service, you should always have a hard copy of your data.

You can do this, although there is no guarantee it will work.

more options

Yes it worked! thank you thank you thank you!!!

I will update to the new sync.

-Sam