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how to stop ads appearing constantly on my screen

Posted

often a request to complete a survey or take tickets in a lottery or an ad related to the information I am seeking eg an ebay ad for the washing machine I an researching

often a request to complete a survey or take tickets in a lottery or an ad related to the information I am seeking eg an ebay ad for the washing machine I an researching

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Picasa plugin
  • PopularScreensavers Installer Plugin Stub for 32-bit Windows
  • McAfee MSS+ NPAPI Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17570 solutions 158915 answers

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
alan_r 127 solutions 1451 answers

Just for starters you could try disabling("Never activate") your PopularScreensavers Installer Plugin. It comes from a troublesome family.

Just for starters you could try disabling("Never activate") your PopularScreensavers Installer Plugin. It comes from a troublesome family.

Modified by alan_r

Question owner

thank you but I don't have this program

thank you but I don't have this program
alan_r 127 solutions 1451 answers

Georgia 1 Did you post this with the same computer? If so, it is listed under your More System Details shown above. It's a good idea to de-activate it on whichever computer it is on.

Georgia 1 Did you post this with the same computer? If so, it is listed under your More System Details shown above. It's a good idea to de-activate it on whichever computer it is on.
FredMcD
  • Top 10 Contributor
4269 solutions 59840 answers

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a good add / pop-up blocker.

Go to the '''''[https://addons.mozilla.org/en-US/firefox/ Mozilla Add-ons Web Page]''''' {web link} (There’s a lot of good stuff here) and search for a good add / pop-up blocker.
alan_r 127 solutions 1451 answers

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