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scroll bar and down arrows not working in full-screen

  • 4 replies
  • 6 have this problem
  • 12 views
  • Last reply by arwen_gac

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When i am in full screen the down arrow to the right does not work anymore. Also the scrollbar sometimes won't go down, only up. I have this problem with the scroll bar to the right of every website, but i also can't use this function in facebook chats. i can move up the conversation, but can't get back to the more recent messages without closing the chatscreen. Everything was working until i turned my pc off and on again. I did already re-install firefox, cleared cookies and cache and checked for virusses...this did not fix the problem. It does work when i'm not in full screen, but that's not ideal of course. I would like to know how i can fix this problem.

When i am in full screen the down arrow to the right does not work anymore. Also the scrollbar sometimes won't go down, only up. I have this problem with the scroll bar to the right of every website, but i also can't use this function in facebook chats. i can move up the conversation, but can't get back to the more recent messages without closing the chatscreen. Everything was working until i turned my pc off and on again. I did already re-install firefox, cleared cookies and cache and checked for virusses...this did not fix the problem. It does work when i'm not in full screen, but that's not ideal of course. I would like to know how i can fix this problem.

Chosen solution

sorry, i finally fixed it already. threw out my add-ons

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i also can't use the help option (the ?) in the firefox menu or the searchbar in facebook to look for contacts to chat with. also in google on the bottom right you have the options: privacy, settings and use google.com. privacy i can click, but the other 2 not. the problem seems to be in the right 20% of the screen. when i have multiple chats i can scroll on the ones who are more to the left and when i go from fullscreen to a smaller screen everything works again too.

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Chosen Solution

sorry, i finally fixed it already. threw out my add-ons

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Do you know what add-on caused the problem? Please post it here so that others can see what you did.

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heyhey, not sure which one was causing the problem. i opened firefox in safe mode and that seemed to do the trick so i just removed them all and reïnstalled them to be sure.