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Some Yahoo pages do not load. Error msg says "oops something went wrong. Help

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  • 3 have this problem
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  • Last reply by FredMcD

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I have the latest version of Firefox. My isp uses Yahoo.com for it's home page. For the past few weeks, whenever I try to read a news or sports article, I get a message that says "oops, something went wrong". I tried reloading several times but no help. Same thing happens on another computer which has a different board and cpu. Both systems are Win XP Pro. This problem started before the windows cutoff date. Rebooting the machine doesn't help either. Any suggestions?

I have the latest version of Firefox. My isp uses Yahoo.com for it's home page. For the past few weeks, whenever I try to read a news or sports article, I get a message that says "oops, something went wrong". I tried reloading several times but no help. Same thing happens on another computer which has a different board and cpu. Both systems are Win XP Pro. This problem started before the windows cutoff date. Rebooting the machine doesn't help either. Any suggestions?

Chosen solution

It sounds like the web site has a problem. Not you. Try going to other web sites and see if there are any problems with them.

Many site issues can be caused by corrupt cookies or cache.

Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies
Firefox/Tools > Options > Privacy.
Under History, select Firefox will Use Custom Settings.
There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.

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Chosen Solution

It sounds like the web site has a problem. Not you. Try going to other web sites and see if there are any problems with them.

Many site issues can be caused by corrupt cookies or cache.

Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies
Firefox/Tools > Options > Privacy.
Under History, select Firefox will Use Custom Settings.
There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.