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Help! my firefox was working and now I keep getting error messages --

  • 2 replies
  • 2 have this problem
  • 15 views
  • Last reply by FredMcD

rheaphillips
rheaphillips
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please help. we've used firefox for 2 years. now it will not work. we've uninstalled and reinstalled and it will not allow. error message only. please advise

please help. we've used firefox for 2 years. now it will not work. we've uninstalled and reinstalled and it will not allow. error message only. please advise

All Replies (2)

cor-el
cor-el
  • Moderator
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What error message do you get?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

FredMcD
FredMcD
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Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.