Help Firefox 29 users on SUMO

Thank you for helping Firefox users get the most out of Australis. You don't need to have all the answers or dedicate a lot of time - even one answer can reach millions of users. We'll show you how to get started.

Answer questions in the support forum

  1. Sign in to SUMO (or sign up if you don't have a SUMO account).
  2. Visit the Firefox support forum, choose a question and post your answer.
Tip: The Common responses feature lets you reuse predetermined answers (entered here) to common questions. To post a common response, click on the common responses link on the reply box, then navigate to the appropriate category and select a response. You can edit these responses to make them more personal.
common response

Answer questions on Twitter

The Army of Awesome tool lets you see and respond to Firefox-related tweets.

  1. Sign in to SUMO (or sign up if you don't have a SUMO account).
  2. Visit Army of Awesome.
  3. At the top of the Army of Awesome page, click on the blue "Sign in and connect to Twitter" button to add your Twitter account to your profile.
  4. Choose a tweet and respond to it.
Help us keep the tool manageable. If you see anything that's not support-related, please click on the Remove button to remove the tweet.

Helpful articles

These SUMO articles might help you find answers to common questions about Australis. Please remember to include the article link in your answer so users with similar questions can refer to it.

Overall design and functionality

For people who just want to learn more about the new design.

Firefox Sync

Add-ons

Toolbars and controls

Bookmarks

Need help? Got advice?

If you need help or want to share tips:

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These fine people helped write this article: Verdi, jsavage. You can help too - find out how.