Join our Army of Awesome
Love Firefox and have a few moments to help?
Help other Firefox users on Twitter. Good things will come to those who tweet!
How to be effective:
- Focus on people who need help or have questions
- Customize canned replies - make each tweet unique
- Remove tweets that aren't really about Firefox or don't need a reply
What is your reply about?
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Bookmarks
Save and manage your favorite sites easily on Firefox. Here's how: mzl.la/LHrvqn
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Tab Groups
Heard about Tab Groups? They organize your tabs, eliminating clutter. Try it: mzl.la/KrLdDR
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Sign up for Firefox Sync
Tried the new Firefox Sync? It saves open tabs, passwords, bookmarks, & history on all your computers. Try it: mzl.la/KpeZJw
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Still on the old Sync?
Sounds like you're on old Firefox Sync. New Firefox Sync is much easier: mzl.la/LP37Yj
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Upgrade Firefox
Hey, maybe you need to upgrade Firefox? New version is speedier with a lot more going on: mzl.la/9wJe30
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Firefox doesn't behave
Sorry your Firefox doesn't behave. Check out the tips here: mzl.la/MD75AT
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Firefox is slow
You can make your Firefox fast again. Try out these steps: mzl.la/PMJRIb
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Fix crashes
Sorry your Firefox is crashing :( Here are quick fixes to prevent this from happening again: mzl.la/MYlG5D
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High RAM usage
Firefox sometimes uses more memory than it should. Try one of these easy fixes: mzl.la/LnX4ca
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High CPU usage
Firefox may sometimes use more CPU resources than required. Try one of these easy fixes: mzl.la/1BAQIeY
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Slow Firefox startup
Firefox needs a refresh. Here are tips to make Firefox load faster: mzl.la/MP4wqF
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Reset Firefox
The Reset Firefox feature can fix many issues by restoring Firefox to default: mzl.la/MnSTZB
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Flash plugin crashing
Sorry to hear Flash is crashing :( See this for help: mzl.la/LIoF7y
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Moving to another browser
Sad to see you go :( Was there a particular issue? The support team can help: mzl.la/Kubiog
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Update plugins and add-ons
Updated your plugins recently? Should work out your issues. Here's the place to refresh: mzl.la/cGCg12
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Feedback
Thanks for the feedback. You are helping make Firefox better. Please also let us know here: mzl.la/1fgBjW6
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Ask SUMO
Maybe ask SUMO about this issue? Firefox's community support team. They'll know what's up: mzl.la/Kubiog
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Become a beta tester
Become a beta tester! Help develop the next Firefox. You don't have to be a techie to contribute: mzl.la/d23n7a
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Get involved with Mozilla
Want a better web? Join the Mozilla movement. There is something to do for everyone. Get started: mzl.la/cufJmX
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Join Firefox Friends
Help our ever-growing team of social-sharers spread the word about Firefox. Join now: friends.mozilla.org
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Mozilla Developer Network
Help make the web better! Build web pages, apps & add-ons here: Mozilla Developer Network: mzl.la/9gQfrn
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Report a bug
Thanks for finding a bug. Make everyone's Firefox experience better by reporting. It's easy: mzl.la/KZPWCZ
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Getting started
Getting started with Firefox OS? Here is what you need to know to getting the most out of it: mzl.la/S4Ibwh
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Make a call
Want to make a call from your Firefox OS phone? It's never been easier: mzl.la/13KKwR3
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Connect to WiFi
Issues with getting online? Please check out these easy troubleshooting steps: mzl.la/12RPDwX
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Create WiFi hotspot
Want to share the internet with your friends? Create your own hotspot: mzl.la/1ehxfTu
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Connect on Facebook
Easy steps for using Facebook on your Firefox OS Phone: mzl.la/15aVUu8
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Browse the Web
Want to browse the Web on your Firefox OS phone? Check out: mzl.la/XEIXif
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Watch on YouTube
Easy steps for using YouTube on your Firefox OS Phone: mzl.la/15aVUu8
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Try Adaptive Search
Adaptive Search lets you discover and try apps w/out downloading! See: mzl.la/10EJ7cQ
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Add Email Account
Learn how to add your email accounts to Firefox OS. It’s simple! mzl.la/XEJ5OU
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Use messages app
Here's everything you need to know about texting from your Firefox OS phone: mzl.la/16refT9
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Privacy & Security
Mozilla cares about your privacy and security on the web. Firefox OS helps you by adding protection: mzl.la/VDMPQ9
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Manage applications
There are easy ways you can download and install apps on your Firefox OS phone. Find out more: mzl.la/VDN1PC
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Play music
Listening to your favorite songs has never been easier! Learn how to manage your music: mzl.la/13vT3LI
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Listen to the radio
Your Firefox OS phone has a Radio App! Try it now: mzl.la/XYrIKU
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Marketplace
Here's everything you need to know about the Firefox OS Marketplace! mzl.la/18e8acf
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Issues with Marketplace Apps
Sorry to hear you are having some issues! Check this out for help: mzl.la/1auWHpS
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Help us improve
Help make Firefox OS better! Find out how you can help us here: mzl.la/ZV8okZ
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Get Started
Getting started w/ Firefox on Android? Know some basics to get yourself up and running: mzl.la/1xKt5TF
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Sync problems
Experiencing problems with sync? Try some of these troubleshooting options: mzl.la/1BAQTae
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Managing default search engine
Manage your default search engine to use the one you like. Here's how: mzl.la/1BsPDaX
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Using themes
Add a personal touch to your Firefox by installing themes! Check this out for help: mzl.la/1BAUwwQ
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Firefox account problems
Firefox account giving you a hard time? Try some of these troubleshooting tips: mzl.la/1Hdk8Yb
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Make Firefox your default browser
Make links on your Android device to open with Firefox. Here's how: mzl.la/1BAUe97
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Help us improve
You can help Mozilla engineers by submitting mobile performance data. Here's how: mzl.la/1xKt4iO
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Customize with add-ons
You can customize Firefox by installing awesome add-ons! Start here: mzl.la/1BAQQLq
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Install Firefox
Get your beloved Firefox browser on your iOS device! :D mzl.la/1O0VfzP
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Sync
Sync your favorite bookmarks to access them on your iOS! Start here: mzl.la/1kPYeju
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Awesome Screen
The 'Awesome Screen' on your Firefox will take you places! Learn more here: mzl.la/1INj07p
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Unable to set Firefox as default browser
Firefox as the default browser on iOS is currently not possible but we got a work around for 'ya! mzl.la/1OcUgx5
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Change tab list view
Firefox lets you change the size of your tabs on the tab list. Here's how: mzl.la/1INjcUl
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Change default language
Have Firefox speak your language. Know more here: mzl.la/1PMVbnL
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Change default search engine
Pick the search engine of your choice. Here's how to do it: mzl.la/1INj5br
Get personal
Tweak it and make it your own. Personalized messages go a long way in helping others.