Really having problems with authentification for @outlook.com account

Have 2 accounts in a TB install: gmail and outlook. Use outlook as my primary sending account. All mail received on outlook account is FORWARDED to gmail account. Have … (read more)

Have 2 accounts in a TB install: gmail and outlook. Use outlook as my primary sending account. All mail received on outlook account is FORWARDED to gmail account. Have been asked several times this morning to either login to Microsoft account or enter a new password. Entered my "regular" Microsoft/Outlook password when asked and told TB to save it. Still getting authentication problems. Password I am using WILL log me into the Outlook website. Any clues?

Asked by PathMan 32 minutes ago

Last reply by PathMan 1 minute ago

Over 5,000 emails in my inbox going back years have just disappeared

The incredible geniuses of Mozilla have managed to disappear years worth of email from my inbox in a poof. They're not filtered or hidden. They just seem gone. Anyone--… (read more)

The incredible geniuses of Mozilla have managed to disappear years worth of email from my inbox in a poof.

They're not filtered or hidden. They just seem gone.

Anyone--hopefully other than an incompetent Mozilla engineer--have any idea how to restore them?

Thanks.

Asked by beskeptical 53 minutes ago

Last reply by beskeptical 7 minutes ago

Delete all junk ????

What happened to the "Delete all marked junk" option in T-bird? After the latest update (140.1.1esr) this option for deleting all emails (in the current folder) that are… (read more)

What happened to the "Delete all marked junk" option in T-bird? After the latest update (140.1.1esr) this option for deleting all emails (in the current folder) that are marked as 'junk' seems to have gone away. At least, I am unable to locate it.

Asked by edstevens 15 minutes ago

What must I do to "complete the installation" ?

I clicked the Thunderbird icon on my Firefox toolbar and the page that opened told me to complete my installation. I had believed my installation was completed quite … (read more)

I clicked the Thunderbird icon on my Firefox toolbar and the page that opened told me to complete my installation. I had believed my installation was completed quite a while ago, when I last clicked the icon. What must I do?

Asked by Goedelite Kurt 21 minutes ago

How do I get rid of the Google Workspace Voice 'G' tab in Firefox Open Tabs

I use Chrome and Firefox as my browsers all the time with Firefox the default one. In Chrome i use Voice Search when I'm tired and can't be bothered typing. I have not b… (read more)

I use Chrome and Firefox as my browsers all the time with Firefox the default one. In Chrome i use Voice Search when I'm tired and can't be bothered typing. I have not being able to use voice search in Firefox and all my attempts have failed. Last week I saw Google Voice (https://workspace.google.com/products/voice/), downloaded it but discovered it is not available to use in my Region. I gave up and resigned myself to typing in Firefox. A few days layer I noticed a 'G' tab with my open tabs. When I closed it another one appeared and I could not get rid of it. The X to close the tab is missing and when I use close tab from the right click menu the 'G' tab closes but another one opens beside it. I didn't subscribe to Workspace. If I copy the tab to Chrome I can delete it without it reopening.

# * # I just tried overwriting the tab with this message and then duplicated this Mozilla tab and was able to delete it without 'G' popping up again. I may have resolved the problem but if so I would like to know why it happened. I tried changing the search engines in FF and that didn't work. As soon as Google knew I was using Firefox they lost interest in helping me.

OVERWRITING DID NOT WORK.

Have I missed a simple fix? Is there a way to have voice search in Firefox?

Asked by PhilG 11 hours ago

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well Login to serv… (read more)

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well

Login to server pop.earthlink.net with username professor[hidden for privacy]@earthlink.net failed.

Retry - Enter New Password - Cancel are the choices presented.

Obviously my primary email server is Earthlink Webmail, which in turn I redirect to use Thunderbird as my mail reading and filing system for my messages. Webmail is simply too cumbersome for daily use. No matter.

I have two email accounts with Webmail, both redirected to TB. I use a particular password for the Webmail server, which in turn I needed to set up a flow-thru account to TB. No problems there for the past 10 years or so.

Suddenly beginning last week, these infernal gray box error messages began appearing throughout the day. Now they popup every 2 or 3 minutes!

I have double and triple checked my Webmail passwords to insure they are correct. I have also attempted on NUMEROUS occasions to use the optional tab ENTER NEW PASSWORD, into which I have typed the password again. I check the box that asks "Use Password Manager to remember this password." in hopes that TB will somehow remember the correct PW. No Luck whatsoever.

To prove my point, during the time it has taken me to type this message, the popup has appeared no less than 6 times thus far, and I am not even finished with my question.

Actually - opps, there it is again - I am finished with the question. What I am desperately seeking is how to disable this damned error message once and for all, or to input whatever information it needs to simply disappear.

Thanks to you all for putting up with my frustration. I only hope it doesn't happen to you, 'cause it will drive you NUTS!

Thanks again,

Lenny

Asked by LENNY BALDUCCI 3 months ago

Last reply by LENNY BALDUCCI 1 hour ago

cannot move or delete messages from Inbox in Thunderbird

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number … (read more)

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number of messages in my Inbox. But I can't delete or move messages in the Inbox. When I select messages and enter command to move them to a folder, or ask to delete them, nothing happens.

     I am a Thunderbird supporter, and I love this program.  Thanks for your work!  Any advice appreciated.  Connie

Asked by mamaconnie 2 days ago

Last reply by mamaconnie 1 hour ago

Cannot make exceptions to Enhanced Tracking

I have been trying to log into a Web site for a couple of days now. I reported the site via the internal broken site feature early on. I still haven't had so much as an a… (read more)

I have been trying to log into a Web site for a couple of days now. I reported the site via the internal broken site feature early on. I still haven't had so much as an acknowledgment.

I have used Firefox for Mac for decades, so I know a few tricks. I went into Privacy and Security, made Enhanced Tracking custom, and clicked the Exceptions line. The attached image is all I got.

So I clicked that single link. It took me to a knowledgebase article, Enhanced Tracking Protection in Firefox for Android.

But all that article does is tell how to get to where I found the link that brought me to the article!

I know my original log-in problem is within Firefox: I had no trouble getting into my account with DuckDuckGo.

Asked by khindall 5 hours ago

Last reply by khindall 3 hours ago

won't load newsmax.com

today my trusty firefox browser now refuses to load the website https://www.newsmax.com the browser still loads all the other websites normally the problem persists in t… (read more)

today my trusty firefox browser now refuses to load the website https://www.newsmax.com

the browser still loads all the other websites normally the problem persists in troubleshoot mode clearing cache does not help restoring the OS to 3 days earlier does not help

have been using intego antivirus for a few months with no problem newsmax.com continues to load normally on edge browser on same machine newsmax.com continues to load normally on opera browser on same machine

windows7 OS

i have a backup computer in next room also running Win7 and firefox and it loads newsmax.com fine same as usual

makes no sense to me any ideas?

Asked by wdobni 4 hours ago

Last reply by wdobni 3 hours ago

Lock symbol on email symbol

2 possibly related issues. Environment Win10 latest Thunderbird version eMail server is google I was moving a large number of folders from a POP account to a new IMAP a… (read more)

2 possibly related issues. Environment Win10 latest Thunderbird version eMail server is google I was moving a large number of folders from a POP account to a new IMAP account. Something bad happened and Thunderbird died without an error message. When I restarted I found a lot of the POP folders had not transferred and there is a lock symbol on the POP account and I can not open it to show what is in it. Question 1: what does the lock symbol designate and how do I unlock the account. Question 2: are the missing folders gone? I realize that I probably need to solve #1 first. -- bill

Asked by william82 3 hours ago

Last reply by william82 3 hours ago

Thunderbird with Dark theme: message pane has white background

Hello. I am using Thunderbird version 128.14.0esr on POP OS 24.04. I use a default dark theme. It seems to me that there is a problem with the way the dark theme is appli… (read more)

Hello. I am using Thunderbird version 128.14.0esr on POP OS 24.04. I use a default dark theme. It seems to me that there is a problem with the way the dark theme is applied, which breaks consistency. For a while now, my message panes appear with black text over a white background, as opposed to white text over a black background, as it used to be. Only when I "Turn dark mode off" with the dark mode "drop" in the message menu does it revert back to normal. This is quite annoying as it has to be done every time I want to read an email. Is there a solution to this minor but annoying problem? Thanks.

Asked by Julien Larena 2 days ago

Last reply by Julien Larena 3 hours ago

My Account

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated. … (read more)

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated.

Asked by cherylnovotny12345 3 hours ago

Preload Top Hit

Hi there. Safari on iOS has an option called “preload top hit”. It loads the most relevant website or search result in the background while you type so that there is no … (read more)

Hi there.

Safari on iOS has an option called “preload top hit”. It loads the most relevant website or search result in the background while you type so that there is no delay.

This feature is able to be turned off in Safari in iOS, but as far as I am aware, there is no way to do so in Firefox for iOS.

Please add the ability to disable this feature; it is interfering with my experience.

Asked by fireandsilence 4 hours ago