Exchange Inbox disappearing

Hi all, After thoroughly searching this database, I could not locate an answer to the issue I am facing, although there seem to have been several similar cases. My f… (read more)

Hi all,


After thoroughly searching this database, I could not locate an answer to the issue I am facing, although there seem to have been several similar cases.

My former university has recently decided to delete alumni email accounts, so I am using Thunderbird for email transferring from university to GMail (added both accounts to Thunderbird and then began copying emails and folders). Transfer is slow, depending on the server capabilities etc., but I am going folder by folder and so far it has been fine. I began the transfers a week ago.

Last night I noticed my Thunderbird inbox for my school is not showing anymore. The profile folder is only showing one file (.msf) for Inbox, instead of what should be, in my understanding, two files.

Thunderbird is still communicating well with the university email server because I made a folder rearrangement on the university webmail service (outlook.com) and it showed on Thunderbird. In addition, all my Inbox emails appear fine on the university webmail service (outlook.com).

Any ideas? This is obviously important and urgent.


Thank you in advance.

Asked by yak 15 hours ago

Last reply by yak 5 hours ago

sync doesn't pair

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed … (read more)

Trying to sync tabs with my desktop machine. Following the screen instructions, I am signed into my Firefox account on both the phone and desktop, a QR code is displayed on the desktop machine, but there is no "Ready to Scan" button on the phone. What now?

Asked by JohnDThompson 2 days ago

Last reply by JohnDThompson 6 hours ago

One Thunderbird subfolder became a default filing target. Why? How to fix?

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419). I manage fourteen email addresses, with most of the traffic going to o… (read more)

I'm using Thunderbird 140.6.0esr (aarch64) on a 2024 14" MacBok Pro running MacOS 15.7.3 (24G419).

I manage fourteen email addresses, with most of the traffic going to one primary account, either by direct addressing or forwarders from others of the addresses. Maybe not the most efficient setup, but it means I don't have to scan 14 different inboxes to find the messages I most need.

I currently use ±89 filters on this primary account to file messages in a LOT of mailserver-based folders, and a few folders on the laptop. ±90% of the traffic gets filed in server-based folders so I can use any device to access message history. (I should probably note that these filters and message-threading don't always play nice together.)

For a long time, one of the message filters I'll call "Filter BS" successfully filed specific messages in "Folder BS," a server-based folder 2 levels below the inbox. Folder BS also has 2 levels of sub-folders within it for annual and monthly filing.

Some time ago, I began to have problems with messages of many kinds (subjects/sources/etc.) going missing. Eventually, I searched and found them in Folder BS. In response, I deleted Filter BS, looked for but didn't find other filters responsible for these unexpected results, and managed incoming BS-related messages manually. But despite Filter BS having been deleted, non-BS-related messages still get "lost," meaning incorrectly filed in Folder BS, which is acting like a rogue black hole, sucking up everything that gets too close. I have not been able to identify any criteria for what turns up in Folder BS beyond "lots of stuff that doesn't in any way belong there."

Speculating that something's "off" with the BS folder's directory in a way that would be nearly impossible to fix, I'm trying to figure out the least inconvenient, least risky way to solve the problem.

Not knowing other ways I might compound the problem by making big moves with the MANY messages archived in the BS folder's 7 annual subfolders and their 12 each subfolders; and not knowing how to back up server-based in-box sub-folders, I'm stuck at an impasse.

How should I proceed?

Thanks in advance for any input.

Asked by jfmarketinfo 3 days ago

Last reply by jfmarketinfo 7 hours ago

Syncing tabs isn't working

I use an iMac (2019) and MacBook (2015) but my tabs aren't syncing between the two. I've refreshed the syncing a few times but the MacBook is still showing two lots of … (read more)

I use an iMac (2019) and MacBook (2015) but my tabs aren't syncing between the two.

I've refreshed the syncing a few times but the MacBook is still showing two lots of tabs for the iMac, and both of them are showing pages that are no longer open.

I'd really like to be able to move between the two so if anyone has any suggestions on how to get FireFox to sync, I'd be really grateful. :-)

Asked by walkinginbluebells 9 hours ago

Address bar autocorrects URLs

Since the latest update (v147), the address bar behaves like a normal text input rather than a URL input. This means that if I want to type, say, "google.com", it will au… (read more)

Since the latest update (v147), the address bar behaves like a normal text input rather than a URL input. This means that if I want to type, say, "google.com", it will autocorrect to "Google. com" (including the space). So every time I want to type a URL, I have to delete the space after every dot. It's very annoying.

I'm running a stock Pixel 9 Pro with all OS updates and standard GBoard keyboard. The problem persists with Firefox 147.0.1

Asked by Aaron! 9 hours ago

Latest update

Hi, I just installed the latest update today and all my bookmarks disappeared and I can't find them to restore. I have a newer computer with windows 11 installed. Just … (read more)

Hi, I just installed the latest update today and all my bookmarks disappeared and I can't find them to restore. I have a newer computer with windows 11 installed. Just wondering how to get them back. Dave

Asked by dave.hanson 9 hours ago

Flashing links or icons

Hi, I use FF 146.0.1 64-bit on MacOs Sonoma. I experience this weird FF behaviour. I usually keep FF open all the time. After a while, days, maybe weeks, some UI elemen… (read more)

Hi,

I use FF 146.0.1 64-bit on MacOs Sonoma.

I experience this weird FF behaviour. I usually keep FF open all the time. After a while, days, maybe weeks, some UI elements start flashing when I hover the mouse above them. As an example, I use the whatsapp web UI. When this happens, I cannot click anymore on the emoji icon (on the right side of the message) to add an emoji icon to a message because that icon is flashing like crazy when I hover the mouse above it, and when I click the mouse I cannot hit it. Refreshing the page doesn't fix it. What I usually do is I restart the browser and then it gets its brains back.

I am just curious if any of you experienced this. It starts to become annoying.

Thanks

Asked by bogc 10 hours ago

Last reply by bogc 9 hours ago

Downgrading to previous mobile version help

I've recently updated to the latest version of Firefox on mobile and I HATE IT!! Everything was absolutely fine before they overhauled the ENTIRE UI. Need help going back… (read more)

I've recently updated to the latest version of Firefox on mobile and I HATE IT!! Everything was absolutely fine before they overhauled the ENTIRE UI. Need help going back to the latest previous version.

Asked by Moonluster 10 hours ago

Cannot log in to Outlook from Firefox (only)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried cleari… (read more)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Asked by webmjmweb 14 hours ago

Last reply by webmjmweb 10 hours ago

Export Tool

Purchased new laptop. Used export tool in Thunderbird to external HD. Traded in old laptop. Installed Thunderbird & attempted to import my email profile. Import tool … (read more)

Purchased new laptop. Used export tool in Thunderbird to external HD. Traded in old laptop. Installed Thunderbird & attempted to import my email profile. Import tool requires zip file, but the only file on my external HD is a .default file. I'm getting new email but none of my old emails. Consulted Best Buy Geek & he determined the import tool didn't work properly because the export was missing required files. We further determined the export backup must not have worked properly.

Asked by Billy Breeden 10 hours ago

Blank screens after restart

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then… (read more)

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Asked by Thomas Mercer-Hursh 10 hours ago

Thunderbird calendar import

Hi, I am trying to export a calendar from a Windows 10 PC into a Lubuntu PC. The exported Home.ics file is about 217KB. At stage 4 in the import process (which shows the… (read more)

Hi, I am trying to export a calendar from a Windows 10 PC into a Lubuntu PC. The exported Home.ics file is about 217KB. At stage 4 in the import process (which shows the file name correctly) a message in red says "No importable items found in the file" . In the main area it says "Loading items" but nothing happens. Am I missing something here? Thanks

Asked by Alan Thurbon 11 hours ago

WhatsApp: Changing Wallpaper

When I try to change the wallpaper in WhatsApp, Firefox freezes completely. I have Windows 11 Home 25H2 on a Dell Ultra 9 PC with 64GB RAM. I've taken these measures wi… (read more)

When I try to change the wallpaper in WhatsApp, Firefox freezes completely. I have Windows 11 Home 25H2 on a Dell Ultra 9 PC with 64GB RAM.

I've taken these measures without success:

  1. Logged out of WhatsApp.
  2. Deleted cookies & browser cache.
  3. Logged into WhatsApp.
  4. Tried Troubleshoot mode.

This issue doesn't happen in Chrome or Edge. WhatsApp Support had no further advice to give.

Kind regards Gummo

Asked by Gummo 11 hours ago

Screen Size

The screen size expands to full screen inadvertently. I can grab a corner to resize, but it happens frequently and is annoying. This issue is quite recent.

Asked by mayville6 11 hours ago

Update T-bird from an US version to a French one without losing data

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I did… (read more)

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I didn't find the solution. Thank you for helping me. Michael.

Asked by Michael Fouilleroux 18 hours ago

Last reply by Michael Fouilleroux 11 hours ago