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When i hit a key to type it cycles through every key on the keyboard

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If i hit the letter "A" repeatedly it will cycle through every letter, number, and symbol on the keyboard. It does not matter which key I hit this happens. (I am using a diffrent computer to type this)

I have uninstalled and reinstalled I have changed keyboards before i knew this was a FireFox only issue Windows 7 64bit Zone Alarm (Most recent updated last night 04-08-14) Merc Stealth Keyboard (Most recent Update Today 04-09-14) I am at a loss and this only happens in FireFox. Please HELP!!

If i hit the letter "A" repeatedly it will cycle through every letter, number, and symbol on the keyboard. It does not matter which key I hit this happens. (I am using a diffrent computer to type this) I have uninstalled and reinstalled I have changed keyboards before i knew this was a FireFox only issue Windows 7 64bit Zone Alarm (Most recent updated last night 04-08-14) Merc Stealth Keyboard (Most recent Update Today 04-09-14) I am at a loss and this only happens in FireFox. Please HELP!!

Chosen solution

It looks like disabling the new Anti-keylogger does the trick on both Chrome and Firefox. It's a ZoneAlarm problem.

Thank you everybody!

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All Replies (10)

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Have you tried to check whether you Computer is free from Trojans or any other malicious programs

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Yes i have run a deep Virus Scan and nothing came up.

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Does your keyboard driver (Z Engine) have any options for specially handling individual applications? I wonder whether you need to put Firefox in a remedial category for software that only really understands basic keyboard codes...

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I have the exact same problem. I updated two IBM thinkpads to the new version of ZoneAlarm. -- One is a Windows 7 64-bit and I have the problem there. -- I don't have the problem on the 32-bit windows 7 machine. There are more significant details: -- The "cycling-through-all-the-characters" when pressing the same key occurs only in Firefox and Chrome text entry fields. -- It does not happen in Internet explorer or in the Firefox version used in the Tor Browser package. -- However, in IE, it happens in the search field of Ctrl+F but not in Tor. -- It does not either occur in any other application (any of the MS Office, Sitcky notes, etc.)

I hope this help. I will post the same on the Chrome site. The bug is a major inconvenience.

Thanks in advance for any help.

Louis

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I must add that I have run a deep scan (ZA and Spybot). No luck.

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There is a fresh thread on the ZoneAlarm forum: Installation of ZA 13.0.208.000 and now have problems with Google Chrome.

Temporary workaround may be to disable the anti-keylogger feature until someone comes up with a solution.

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Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.


Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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I have looked and am not really sure how to make a lay out for the Z Engine which maps out the keys. The ones i can find are game related like WoW or Call of Duty. When you hit the letter "A" repeatedly this is what you will see:

qwertyuiop[]\asdfghjkl;'zxcvbnm,./1234567890-=qwert

If i switch to a different letter it just keeps continuing where it left off.

I love FireFox and really want to be able to use it again on my other computer please help cause I am so at a loss!!

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Ok i am not sure i like turning off the anti-keylogger but for right now it makes it so i can use FireFox Thank you SOO MUCH jscher2000 for finding this work around.

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Chosen Solution

It looks like disabling the new Anti-keylogger does the trick on both Chrome and Firefox. It's a ZoneAlarm problem.

Thank you everybody!