Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

On opening Firefox or accessing a link it does not disply the url but shows 'Go to a website'

  • 3 vastust
  • 6 on selline probleem
  • 1 view
  • Viimati vastas MrMoxy

more options

Often the URL of a website is not shown but 'Go to a website' is displayed in the address bar - even when opening my home page. This makes it difficult if I need to reload the current page which may have a very long address. This problem has only recently started to occur.

Often the URL of a website is not shown but 'Go to a website' is displayed in the address bar - even when opening my home page. This makes it difficult if I need to reload the current page which may have a very long address. This problem has only recently started to occur.

Valitud lahendus

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

Loe vastust kontekstis 👍 1

All Replies (3)

more options

Valitud lahendus

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

more options

Many thanks cor-el for your response, it sulved my problem. On disabling the the plug-in 'Gom player + ask' toolbar all was restored to normal. I'm very grateful. John855

more options

After some trial and error slowly re-enabling add-ons, the bad add-on causing this problem was DivX Web Player. If you using a DivX add-on I would recommended disabling it as a start. DivX apparently have not done much testing :(