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cannot receive mails in my inbox, basis is GMX

Thunderbird Email and messaging
Wayne Mery replied
gottfried.scheiwein
gottfried.scheiwein

My inbox has more than 46.000 mails, maybe this is too much. Still, cannot move some mails to my archive. So I need urgently help! My mail is [edited from public support forum] @gmx.net I am willing to call somebody. I am alxo willing to contribute some amount. best regards Gottfried Scheiwein

My inbox has more than 46.000 mails, maybe this is too much. Still, cannot move some mails to my archive. So I need urgently help! My mail is [edited from public support forum] @gmx.net I am willing to call somebody. I am alxo willing to contribute some amount. best regards Gottfried Scheiwein

Modified by James

All Replies (3)

christ1
christ1
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My inbox has more than 46.000 mails, maybe this is too much.

While best practice is not to accumulate messages in Inbox, but keep it as tidy as possible, it's not necessarily too many messages in Inbox for Thunderbird too handle. However, it's quite possible that anti-virus software is messing things up. Therefore, try to start Windows 10 in safe mode with networking enabled. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Wayne Mery
Wayne Mery
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> While best practice is not to accumulate messages in Inbox, but keep it as tidy as possible, it's not necessarily too many messages in Inbox for Thunderbird too handle.

I agree with christ1 ... unless it is a pop account. If it is pop, then 46.000 is far too much.

Does your problem go away using those instructions?

Modified by Wayne Mery

Wayne Mery
Wayne Mery
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Gottfried,

Does your problem go away using the provided instructions?