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Access to Email Labels and Folders

Mapenzi replied
D Ward

Hello,

This morning, I am unable to access any of my labels and folders. One solution I thought of was signing out and signing back in to see if it would resolve the issue. However, I am afraid that if I sign-out, will I lose my labels/folders created in Thunderbird? What would you suggest?

Hello, This morning, I am unable to access any of my labels and folders. One solution I thought of was signing out and signing back in to see if it would resolve the issue. However, I am afraid that if I sign-out, will I lose my labels/folders created in Thunderbird? What would you suggest?

All Replies (1)

Can you please post a screen shot of the Thunderbird main window after having launched the application Thunderbird?