Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Lost emails

rainstormcroweflies

Hi. My thunderbird was not loading or sending emails. I checked for updates and everything was up to date. I tried some trouble shooting articles. One said to make sure my server setting was correct. I went into settings and changed the server name and then all of my emails in my inbox disappeared. I tried to change it back and they are still gone. I am not a technical person, should have put them all on my computer before I did this- yes, my error. Is there any way to recover those emails, and how do I get my email to work correctly again?

Thank you.

Hi. My thunderbird was not loading or sending emails. I checked for updates and everything was up to date. I tried some trouble shooting articles. One said to make sure my server setting was correct. I went into settings and changed the server name and then all of my emails in my inbox disappeared. I tried to change it back and they are still gone. I am not a technical person, should have put them all on my computer before I did this- yes, my error. Is there any way to recover those emails, and how do I get my email to work correctly again? Thank you.

All Replies (1)

Who is your service provider?

Do you know their settings for incoming and outgoing mail?