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Thunderbird suddenly stopped accepting my password

mauriceoxford999

Happened a few days ago - up till then no problems for years! Checked the net for advice. Did the Tools; Settings; Privacy and Security; Saved Passwords tab proceedure and displayed small window headed "Saved Logins"; then clicked on the "Show Passwords" tab to see if the password manager had the one I used still stored. Unfortunately then up pops a window asking for me to enter my username and PASSWORD - the latter I am trying to ascertain so am just going round in circles! Any ideas, please. Hope I have described things understandably. Maurice Johnson

Happened a few days ago - up till then no problems for years! Checked the net for advice. Did the Tools; Settings; Privacy and Security; Saved Passwords tab proceedure and displayed small window headed "Saved Logins"; then clicked on the "Show Passwords" tab to see if the password manager had the one I used still stored. Unfortunately then up pops a window asking for me to enter my username and PASSWORD - the latter I am trying to ascertain so am just going round in circles! Any ideas, please. Hope I have described things understandably. Maurice Johnson

All Replies (1)

that prompt is for your windows signin password.