Showing questions for topic:

The sender information in the from column is incorrect.

Some of the messages in my inbox show the wrong information in the "from" and "correspondents" columns. Is there a way to get the correct information from the message to … (read more)

Some of the messages in my inbox show the wrong information in the "from" and "correspondents" columns. Is there a way to get the correct information from the message to be displayed?

Open 2

mail servere

Jeg har brugt Thunderbird gennem mange år. Nu har Norlys besluttet at lukke Stofanet mailserveren. Min nye internet forbindelse "Fællesnet" har ingen mail server. Hvilke … (read more)

Jeg har brugt Thunderbird gennem mange år. Nu har Norlys besluttet at lukke Stofanet mailserveren. Min nye internet forbindelse "Fællesnet" har ingen mail server. Hvilke frie mail servere kan bruges sammen med Thunderbird. Venlig hilsen H. P. Elmer

Open 1

The client stopped seeing the folder.

Hello! I don't understand what's happening with the folders... I've been using Mozilla Thunderbird with this setup for a long time. I had a RedMine folder and a filter co… (read more)

Hello! I don't understand what's happening with the folders... I've been using Mozilla Thunderbird with this setup for a long time. I had a RedMine folder and a filter configured to move messages from the Inbox to it. But recently, the filter stopped working because it couldn't find the folder on the server, even though I could see it in the folder tree and in the web version of Mail. I deleted the folder and created it again. I enabled the filter, and the messages moved, but they weren't moved to the new folder, but to the one in the Trash, and the new one remained empty. Yes, I restarted Thunderbird, and messages started moving to the new folder, but I don't understand why this happened in the first place—why did I have to delete and recreate the folder?

Open

thinderbird mail tabs blank, show an X on tab, no content.

recoverable? reportable? If too much trouble, say so and I can let it go. previously they were populated with titles and email content no relief after compressing folders… (read more)

recoverable? reportable? If too much trouble, say so and I can let it go. previously they were populated with titles and email content no relief after compressing folders, nor using safe mode. rlse: 153.1.0esr on Win10 home 22H2 19045.7663

Open

Isolated messages?

I'm coming back to Thunderbird, from bluemail, and was wondering if you could add a feature they had. Essentially, you could tap on the profile icon in the inbox, and you… (read more)

I'm coming back to Thunderbird, from bluemail, and was wondering if you could add a feature they had. Essentially, you could tap on the profile icon in the inbox, and you'd get a screen with all the messages you had from that address. From there, you had a button at the bottom of the screen that would open a menu with options to: message, mark all read, and delete all. Theres a confirmation dialog after the delete all option is tapped.

Is this something you could add?

Open 1

Lost subfolders and emails within

Hi, Hoping I can get some help here, I couldn't find an answer in the search topics. I have lost a few local subfolders. First the subfolders lost the emails contained i… (read more)

Hi, Hoping I can get some help here, I couldn't find an answer in the search topics.

I have lost a few local subfolders. First the subfolders lost the emails contained in them and then the subfolders themselves disappeared.

I renamed the main folder just removing the year from the folder name and not long after that the above happened.

I have tried the following:

• Searching the help topics • Searching the forum • Closing reopening Thunderbird • I removed .msf files and restarted Thunderbird

I am not sure what I can do now.

Thanks in advance for any help.

Open 9 1

URGENT: Thunderbird 154.0 is unable to print emails and is producing blank pages on multiple systems. Printing works normally from the folder, so the issue appears to be with Thunderbird. Immediate assistance required.

We are facing a critical printing issue with Thunderbird 154.0 (64-bit). Emails are not printing from Thunderbird and are coming out as completely blank pages. However, t… (read more)

We are facing a critical printing issue with Thunderbird 154.0 (64-bit).

Emails are not printing from Thunderbird and are coming out as completely blank pages. However, the same email/file prints perfectly when saved to a folder and printed from there. This confirms that the printer is working properly and the issue is specifically with Thunderbird.

The problem is affecting multiple systems in our office as well as our Ahmedabad branch, which is seriously impacting our daily work.

This issue requires immediate attention. Please investigate and provide a solution/workaround at the earliest.

Contact: Tanushka (HR) Phone: [redacted]

PLEASE UPDATE AS URGENT BASICS...

WE CAN ALSO CONNECT ON (CALL [redacted],,) OR SHARING THE SYSTEM THROUGH ULTRAVIEWER OR ANYDESK ECT,

REGARDS TANUSHKA CHAURASIA HUMAN RESOURCE GLR INNOVATIONS LTD (DELHI)


edit: redacted phone#'s from community support forum

Open 1 4

8.24.2026 As of yesterday, Thunderbird Inbox messages are being received and old messages not showing any content. But Spam folder new messages are showing conent

8.24.2026 As of yesterday, Thunderbird Inbox new messages have no content showing. Today, a few new messages can through with a date stamp only-- no subject or sender in… (read more)

8.24.2026 As of yesterday, Thunderbird Inbox new messages have no content showing. Today, a few new messages can through with a date stamp only-- no subject or sender info and no content when clicked on. Ran the Troubleshooter procedure in which all old Inbox messages vanished. Some slowly came back with subject/sender info but now their content is missing. Today, Spam folder held new messages w/subject/sender line and content showing. But still no new emails with/subject/sender and content. just a time stamp. What's going on?

Using Mac Airbook M4; iOS Sequoia 15.6.1

Please email me at: [redacted from community support forum] since Thunderbird email not working.

Locked 1

Saving and deleting emails

I wish to have a non American email client, but most free ones have a 1GB limit. Can I set Thunderbird to save all emails to my home PC so that if I delete the email in… (read more)

I wish to have a non American email client, but most free ones have a 1GB limit. Can I set Thunderbird to save all emails to my home PC so that if I delete the email in the email client, it is still saved on my home PC? So far I have not downloaded or installed Thunderbird, so just asking if it is posible, if so I will install Thunderbird.

Open 12 3

Inbox email shows only sender and subject line. Content not available,

8.24.2026 Incoming emails are showing sender and subject line and date/time stamp. but nothing more. Click on one and no content shows up. Where is the missing content?… (read more)

8.24.2026 Incoming emails are showing sender and subject line and date/time stamp. but nothing more. Click on one and no content shows up. Where is the missing content?

I ran the Troubleshooting Mode yesterday which initially "deleted" every email in my Inbox. Last night and into this am, those missing emails have begun to slowly show up in the Inbox. New emails are also coming in today but without any content, as in, their message does not appear when clicked on.

When scrolling down to view older emails from earlier this year, same problem with no content showing up after clicking on item.

Why is this happening? I'm not a developer so need elementary instructions on what I need to do to restore whatever has gone haywire.

Open 1

Why do I have a 'Deleted' folder in my Private Folders

I am running Thunderbird mail on a Win 11 desktop. I have four email accounts displayed, plus my 'Private Folders'. Each email account has it's own 'Deleted' folder, but … (read more)

I am running Thunderbird mail on a Win 11 desktop. I have four email accounts displayed, plus my 'Private Folders'. Each email account has it's own 'Deleted' folder, but I also have a 'Deleted' folder in my Private Folders list that I would like to remove. Can I?

Thanks for reading.

Open 1

Inbox issue with displaying all emails

My inbox shows only 3 unread emails, but the total for the folder shows 32. If I use filter for 'attachment emails' it displays 12 emails but not the unread ones. I have… (read more)

My inbox shows only 3 unread emails, but the total for the folder shows 32. If I use filter for 'attachment emails' it displays 12 emails but not the unread ones. I have played with the filters and it will only display 3 unread and if selected 12 attachment emails. I have two accounts on thunderbird email client on Win 11 and the other one is fine, this one only started to have the display issues over the last week. I have compared all the settings for both accounts and they are the same (except for addresses). How can i get the inbox to show all 32 emails

Open 3 1

153.0.1 Error: current command did not succeed. The email server responded: APPEND invalid flag list", because IMAP server is rejecting the APPEND command because Thunderbird is sending two junk-related flags simultaneously: $notjunk and NonJunk

I have used Thunderbird with the same email account for years, creating subfolders and moving emails to the subfolders with no issues. With Thunderbird 153.0.1, after cre… (read more)

I have used Thunderbird with the same email account for years, creating subfolders and moving emails to the subfolders with no issues.

With Thunderbird 153.0.1, after creating a new subfolder in the account, when attempting to move emails to the new folder, I receive the following error:

"Thunderbird: The current command did not succeed. The email server responded: APPEND invalid flag list"

Open 2

Program failing to properly add subfolder

When I added a new subfolder it disappeared. When I tried to add it again it just shows up. Today I can't add a new subfolder and the info in the folder I had won't sh… (read more)

When I added a new subfolder it disappeared. When I tried to add it again it just shows up. Today I can't add a new subfolder and the info in the folder I had won't show up.

Open

Thunderbird 154 : dossiers spéciaux IMAP déplacés sous “Courrier entrant” sur plusieurs comptes

Bonjour, Depuis le passage à Thunderbird 154.0 (64 bits), plusieurs de mes comptes IMAP ont vu leur arborescence se modifier de façon inattendue. Avant, j’avais une prése… (read more)

Bonjour,

Depuis le passage à Thunderbird 154.0 (64 bits), plusieurs de mes comptes IMAP ont vu leur arborescence se modifier de façon inattendue.

Avant, j’avais une présentation de ce type :

Brouillons Envoyés Archives Indésirables Corbeille Courrier entrant Clients Fournisseurs etc.

Depuis peu, sur plusieurs comptes, les dossiers spéciaux Brouillons, Envoyés, Archives, Indésirables, Corbeille apparaissent désormais sous Courrier entrant.

Le phénomène touche notamment :

un compte Orange ; un compte hébergé sur un domaine personnel ; un autre compte professionnel IMAP.

En revanche, un compte Free reste affiché correctement.

En comparant les abonnements IMAP, je constate que :

sur le compte Free, Sent, Trash, etc. sont réellement à la racine du serveur, tandis que les dossiers personnels sont sous INBOX ; sur les comptes qui posent problème, les dossiers spéciaux et les dossiers personnels sont tous sous INBOX.

J’ai essayé le paramètre :

Paramètres serveur > Avancés > Dossier sur le serveur IMAP = INBOX

Cela fait bien remonter les dossiers spéciaux au niveau du compte, mais cela remonte également tous les dossiers personnels, donc l’arborescence devient entièrement plate.

J’ai également constaté qu’un déplacement manuel peut produire une erreur du serveur du type :

Client tried to access nonexistent namespace. Mailbox name should probably be prefixed with: INBOX.

Je cherche donc à savoir :

Thunderbird 154 a-t-il modifié la façon dont les dossiers spéciaux IMAP (Sent, Drafts, Trash, etc.) sont affichés lorsqu’ils sont physiquement sous INBOX ? Existe-t-il un réglage permettant de conserver les dossiers personnels sous Courrier entrant, tout en affichant les dossiers spéciaux au niveau du compte comme auparavant ? S’agit-il d’un comportement connu ou d’un bug de la version 154 ?

Je peux fournir les paramètres IMAP avancés et les captures des fenêtres S’abonner si nécessaire.

Merci.

Open

Adding email accounts failing on new PC

I have a new PC. I have added five email accounts, three different hosts, with some difficulty. Thunderbird finds the details for others but then refuses with the message… (read more)

I have a new PC. I have added five email accounts, three different hosts, with some difficulty. Thunderbird finds the details for others but then refuses with the message Authentication error. Unable to log in at server. Probably wrong configuration, username or password.

I added Thunderbird by copying from my old PC. The hosts for those not yet added are the same as those added.

Open 8

In Thunderbird I have some email folders names that were changed and I also created new folders and I cannot see them after restarting Thunderbird how do I get these folders back?

In Thunderbird, I have several email folder names that were changed, and I also created new folders, but I cannot see them after restarting Thunderbird. How do I get thes… (read more)

In Thunderbird, I have several email folder names that were changed, and I also created new folders, but I cannot see them after restarting Thunderbird. How do I get these folders back? In the past, I have gone to the server of my email provider and fixed this sort of issue there. This time I have not been as successful. How do I get my missing email folders back?

Open 2