How to stop everything being marked as Junk?
Can any kind person help? All incoming mail on one of my accounts (gmail, IMAP) is marked as junk. This happens whether "adaptive junk mail controls" are enabled or not… (read more)
Can any kind person help?
All incoming mail on one of my accounts (gmail, IMAP) is marked as junk. This happens whether "adaptive junk mail controls" are enabled or not. If they are enabled training appears to have no effect, and the checked exclusions (Address book, Collected Addresses, Personal Address Book) also have no effect - every email from every sender is marked as junk, regardless of what I do.
I have tried deleting the profile and starting from scratch - the problem remains. I have the same problem on my PC and on my Mac, but only for this one account. Other IMAP accounts including other gmail are fine.
To be clear, the messages are not moved to my junk folder - they remain in my inbox, but marked as junk. I can unmark them individually. I have no problem viewing the account directly with gmail.
I don't want any junk controls in TB - I find gmail is already over-zealous!