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In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consistently read my emails, is to switch to my Google browser, which has absolutely no problem with the iCloud emails Why would this be happening?

          Jonathan Rahn

When using vertical tabs layout with "expand sidebar on hover" setting enabled, sidebar scrolls up with each expansion, so that when hovering over a certain tab of collapsed sidebar, another open tab is under the mouse pointer when expanded. For additional details please refer to the attached video.

Steps to reproduce: 1. Enable vertical tabs layout with "expand sidebar on hover" setting 2. Open a lot of tabs 3. Hover over a certain tab

Observed result: The sidebar expands with mouse over another tab and the list of tabs scrolled up.

Expected result: The sidebar expands and mouse pointer is hovering over the same tab after expansion from collapsed state.

I am having issues where pages I open will show it continuously opening (Page load status on tab keeps bouncing even when page is loaded) some page I need to try a couple times to load content. This seems to have started when I upgraded my Mac to OS 2.6. Currently I do not have any extensions or themes to troubleshoot. I did try in troubleshooting mode and everything worked fine, but all the documentation points to themes. I have tried clearing cache, quitting, restarting my computer it always comes back. Is there anything I can do to stop this otherwise all my work on Firefox will have to be moved elsewhere. Below the guess about my OS it says my OS is 10.15 which is incorrect it is Tahoe 26.3. I am not sure why this would come up as a 2019 OS.

Best,

Gina

I've followed all recommendations to fix that, but nothing works. Should I remove the browser, boot up, and download it again? Remove all my personal settings, etc? Also, I download my emails, I erase the unwanted emails, and suddenly, many copies of my previously erased emails show up after I get a new email. This happens with Gmail and Yahoo Mail. Please help me, this is driving me crazy and taking up my time. Gratefully, have a swell day! Isis

While testing the new profiles option with Firefox after loading containers while having Surf-shark VPN on my computer stop accessing websites. The conflict was resolved by reloading surf shark and then while attempting to remove new profiles not being used I deleted the original homepage/profile. Over 10yrs of bookmarks, passwords, and numerous pieces of data have been lost. I need that original Firefox homepage user account for my computer restored.

I use a Lenovo desktop computer that I have used along with the Firefox browser for about 3 years and never had any problems until now. For the past two days it takes up to a couple of minutes to for the Firefox browser to open a page. While the page is loading, I get at the bottom right corner of the screen "performing a TLS handshake." I vaguely understand this terminology but am not an expert on the subject. This "handshake" repeatedly occurs with all sites that I open daily with the Firefox browser. The pages usually open within a couple of seconds. Now it takes minutes and sometimes doesn't open at all. I have difficulty opening even the Firefox home page and when it finally opens, it is incomplete? Do you have any suggestions that might help me?

I must add that the internet connection from my provider, Eastlink, located in Nova Scotia, Canada, is by Ookla tests very slow, ranging from 40 to 55bps instead of the regular150bps or higher. I don't know if the problem is with my desktop or with the provider and the provider has not responded to my telephone request with any information that explain where is the source of the slow internet speed problem.

My email address is [edited email from community support forum]

Gerald Comeau

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please! Its usually only when the options are shown as little buttons or squares to tick off. Its not my mouse because it works for the usual mouse works.

I can't enter the tick/click necessary on this form to say "Email me when someone answers this thread" Cheers, Carol

Hi everyone,

I’ve been testing a simple online click counter to track clicks and sometimes test my clicking speed. The tool works fine most of the time, but in Firefox I noticed that after refreshing the page the counter occasionally keeps the previous number instead of resetting to 0.

This is the tool I’m testing: https://thetallycounter.com/

I’m not sure if it’s related to Firefox caching or local storage behavior. Has anyone experienced something similar with web tools that store values in the browser?

Would clearing cache or disabling something fix it, or could it be a Firefox-specific issue?

Thanks!

I'm trying to switch from Thunderbird ESR (140.8.0esr) to release (148.0). Following the Mozilla support recommendation I'm running the 148.0 setup and trying to install it to the same directory. While doing so I'm asked to restart the computer. After doing so I'm required to restart setup but continuously asked to reboot the computer. is there a zip version of the installation? if not How to overcome the restart issue?

Due to an internet outage, I got forcibly signed out of my Firefox account. I signed back in, but all my login info and passwords are just gone. I still have my browser history, and I'm even still logged in to some of my accounts, so I know some of my cookies and cache are intact.

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Hi, somehow thunderbird forced me to use OAuth for caldav and carddav. (v140 on linux) Unless I've probably missed something this approach doesn't seem to have considered that people might use more than one device. In the past I had an application password per device with my mail provider. That password covered imap, smtp, caldav and carddav. The application password I could set with a specific name at my mail provider. If the device was lost, compromised or whatever I just deleted that one application password at my mail provider, problem solved.

Now a regular thunderbird setup has the application password for mail and 2 OAuth records per device under "Connected Apps" at my mail provider. But it is not possible to see anymore to which device the OAuth record belong, as there is nothing device specific coming along with these OAuth records, just an IP.

With that perspective OAuth weakened my security options, as I can only guess which OAuth record I have to delete in an emergency case. Did anyone who implemented that with Thunderbird considered that people may have more than 1 device? Maybe even more than 5 devices?

That OAuth approach looks unmanagable to me. Is there a way to switch OAuth off in thunderbird, until it becomes more useable in >1 device setups?

Cheers Tjareson

If I try to open Firefox, it goes to a page saying my fingerprint will be required, but nothing asks for my finerprint. And the red close button on upper left doesn't appear. I can only reduce the picture, but can't close it to start over.

Second time asking for help: Firefox "hangs" for 30-60 seconds the first time I open it on my MacBook Pro. Am running Firefox 148.0 (aarch64) on Mac OS Tahoe 26.3.1. This has been going on for three months. Have tried uninstalling Firefox and using AppZap to erase my Mozilla profile from the Mac -- rebooting the Mac -- and re-downloading a fresh copy of Firefox. I shut the Mac down for about an hour, rebooted, and Firefox launched right away. But the next time I launched Firefox on reboot, it "hung" again. Spinning beach ball for about 45 seconds before it then opened its default page at open. I do not run a VPN, and disabled some Safe Browsing "features" of Intego Virus Barrier.I tried to eliminate any other third-party extensions from my Firefox that might cause the delay. Am attaching an image of the extensions Firefox currently uses on the Mac. I absolutely <loathe> Safari, but can't have my Mac use Firefox as a default browser if it "hangs" on first launch. One last thing. Early on in the process, I tried deleting my Mozilla Firefox User Profile, but Firefox refused to start because it couldn't find a profile to launch with. So did not go there on this last attemt. Thanks in advance.

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)