Hello,
I'm wondering if someone help me troubleshoot why the normal or recommended password files recovery isn't working in my case, because it isn't. I've spent 2-3 hrs … (read more)
Hello,
I'm wondering if someone help me troubleshoot why the normal or recommended password files recovery isn't working in my case, because it isn't. I've spent 2-3 hrs this evening trying to follow the normal/recommended protocol for recovering previous passwords but it's just leading me in circles, sans passwords being recovered.
What usually happens is every couple years either my bookmarks file gets completely lost or - this is new - in this case my saved passwords are gone (possibly corrupted, I'm not sure).
I think something might've been corrupted or reconfigured (I hope not "lost" entirely), attempting to install and use the Beta VPN. Ultimately it was just too difficult to get it to work simultaneously around Norton360, which I decided was probably better to just stick with for now. Out of curiosity, I was attempting to get the Firefox Beta VPN installed last night (and operational) and I think that may have been when the previous data was lost or reset somehow.
I tried following the basic procedure to reboot FF from previous folder backup (to desktop, "Old Firefox Data"), but that merely reproduces the same "empty" passwords page when I try to open up my saved passwords. Neither of the 2 previous App Data locations seem to help rebooting from ("default" or "default release"), and I'm hoping against hope, at this point, that one of those old JSON files has all my passwords still in it, uncorrupted, but there are so many, I have no idea how to find my way to the correct one.
In any case, my FF saved passwords were still fully available and working as of only a few days ago, probably this last Sunday evening, today is Wednesday of the following week. My previous saved Bookmarks are apparently still intact, and auto-loading as normal, regardless of which of the previous user profiles I'm rebooting FF with.
If anyone can help me, I would really appreciate it.