How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's becau… (read more)

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's because firefox has recently been updated and no longer gives that facility?

Open 11

Firefox on Windows only requests a USB security key for my Meta passkey instead of allowing my iPhone passkey

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox… (read more)

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox.

The problem occurs when I open the protected Meta Business Portfolio Settings. Meta requires my existing passkey for accounts.meta.com. After I click Continue, Firefox invokes Windows Security, but the only authentication method presented is:

“Security key — Insert your security key into the USB port.”

I have never owned or configured a physical USB security key.

I confirmed that the correct accounts.meta.com passkeys are stored in Apple Passwords on my iPhone. The iPhone can access Meta Business Suite and the protected Business Portfolio Settings normally.

As a control test, I opened the same Meta/Facebook account and the same Goff Housing Solutions Business Portfolio on this same Windows computer using Google Chrome. Chrome opens the protected Business Portfolio Settings successfully.

Therefore, my Meta account, Business Portfolio, permissions, 2FA and existing passkey appear to be working. The problem seems specific to Firefox/Windows passkey handling: Firefox/Windows is treating the authentication request as requiring a physical USB security key rather than offering the existing passkey on my nearby iPhone (for example via QR code/phone authentication).

How can I make Firefox on Windows use my existing accounts.meta.com passkey from my iPhone instead of requesting a physical USB security key?

I do not want to delete/recreate my Meta passkeys, disable 2FA, reset my Meta account, or create a new Business Portfolio because all of those are currently working.

Open 9

TB hangs looking up IMAP server

TB is hanging on startup as it cannot connect to an IMAP server (Ping times out) I am chasing this separately. If I click on the TB window it grays out and I have to shut… (read more)

TB is hanging on startup as it cannot connect to an IMAP server (Ping times out) I am chasing this separately. If I click on the TB window it grays out and I have to shut TB. I know which account is causing the problem but how can I start TB WITHOUT it trying to access servers so I can delete the problem account?? Thanks in advance. Paul N

Solved 2

I forgot the password of Mozilla Connect

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I appare… (read more)

Mozilla "help" says there's a link at the bottom of the page for that, but I see no such link. Mozilla "support" says it's based on how one created the account; I apparently used "Mozilla Account". I am currently logged into Connect and have been searching the entire site literally hours, between yesterday and today, plus browsing account settings, and found NO WAY to reset my password. Seriously. I started at "Email Settings", which anyone would expect to have reset there, as eMail is half of the login data, but no. Nothing clearly visible on any page anywhere in the menu at the avatar.

Everything here keeps saying go to "Mozilla Support" for technical issues, but going to "Support", I see they only support "products", and the web site ecosystem, say Connect, Bugzilla, and Support, are apparently NOT PRODUCTS OF MOZILLA. They have no entry in the product combo box and I either have to lie about the product, or get no support. How is that supportive? Lol

Open 1

Apple Crash Report crashes when opening Firefox; but, before generating a FireFox Crash Report.

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: … (read more)

Process: crashreporter [1930] Path: /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter Identifier: org.mozilla.crashreporter Version: 1.0 Code Type: ARM-64 (Native) Role: Unspecified Parent Process: firefox [1875] Coalition: org.mozilla.firefox [1424] Responsible Process: firefox [1875] User ID: 501

Date/Time: 2026-10-15 16:40:02.8902 -0700 Launch Time: 2026-10-15 16:40:02.8144 -0700 Hardware Model: Mac15,14 OS Version: macOS 27.0.1 (26A434) Release Type: User

Crash Reporter Key: 99AF36FD-ABB0-6C7F-D431-8CB88902FCCB Incident Identifier: 8FFD7652-AEB8-449A-83CE-3DFCC27F451A

Time Awake Since Boot: 1500 seconds

System Integrity Protection: enabled

Triggered by Thread: 0 main, Dispatch Queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 Terminating Process: crashreporter [1930]


Application Specific Information: abort() called


Thread 0 Crashed:: main Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x187d99650 __pthread_kill + 8 1 libsystem_pthread.dylib 0x187dd597c pthread_kill + 296 2 libsystem_c.dylib 0x187cd8458 abort + 148 3 crashreporter 0x102339bf4 0x1020f8000 + 2366452 4 crashreporter 0x10233ab1c std::process::abort::hd520a7101c5fdc83 + 12 5 crashreporter 0x102339930 _RNvCs1Y7DaGC1cwg_7___rustc12___rust_abort + 12 6 crashreporter 0x102147b5c _RNvCs1Y7DaGC1cwg_7___rustc18___rust_start_panic + 12 7 crashreporter 0x1023398ec _RNvCs1Y7DaGC1cwg_7___rustc10rust_panic + 16 8 crashreporter 0x1022f2804 std::panicking::panic_with_hook::h657ee82e431041f8 + 648 9 crashreporter 0x1022f245c 0x1020f8000 + 2073692 10 crashreporter 0x1022ee700 std::sys::backtrace::__rust_end_short_backtrace::hbd8bf96e4ee54567 + 12 11 crashreporter 0x1022dd578 _RNvCs1Y7DaGC1cwg_7___rustc17rust_begin_unwind + 32 12 crashreporter 0x10233e8a0 core::panicking::panic_fmt::ha09fb24313daf262 + 40 13 crashreporter 0x10233e62c core::result::unwrap_failed::hfd1628134417d023 + 72 14 crashreporter 0x102119788 0x1020f8000 + 137096 15 crashreporter 0x10212b620 0x1020f8000 + 210464 16 crashreporter 0x10212b5c0 0x1020f8000 + 210368 17 crashreporter 0x1022e6ce0 std::rt::lang_start_internal::h11fc0900699d88c7 + 952 18 crashreporter 0x102147af4 main + 52 19 dyld 0x1879ffe80 start + 6688


Thread 0 crashed with ARM Thread State (64-bit):

   x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
   x4: 0xffffffff94e393c5   x5: 0x0000000000000005   x6: 0x000000000000000a   x7: 0x000000010240c02f
   x8: 0x752b168d8df13b34   x9: 0x752b168c607ec4b4  x10: 0x0000000000000002  x11: 0x00000000fffffffd
  x12: 0x0000000000000000  x13: 0x0000000000000000  x14: 0x0000000000000000  x15: 0x0000000000000000
  x16: 0x0000000000000148  x17: 0x00000001ef53b518  x18: 0x0000000000000000  x19: 0x0000000000000006
  x20: 0x0000000000000103  x21: 0x00000001ed900060  x22: 0x000000010244f7d0  x23: 0x0000000102459000
  x24: 0x0000000000000002  x25: 0x0000000102b3f120  x26: 0x0000000102b3f0f0  x27: 0x0000000000000041
  x28: 0x0000000000000001   fp: 0x000000016dd06040   lr: 0x0000000187dd597c
   sp: 0x000000016dd06020   pc: 0x0000000187d99650 cpsr: 0x40001000
  far: 0x0000000000000000  esr: 0x56000080 (Syscall)

Binary Images:

      0x1020f8000 -        0x10242ffff org.mozilla.crashreporter (*) <cef71e23-29da-3457-b74a-2f85b7be4a0d> /Applications/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter
      0x187d90000 -        0x187dce9ab libsystem_kernel.dylib (*) <f63bf418-8f75-34a4-aaf1-8caf2b9b6a05> /usr/lib/system/libsystem_kernel.dylib
      0x187dcf000 -        0x187ddb91b libsystem_pthread.dylib (*) <5a1828c3-cbc2-3b85-bd07-c8ed10021a41> /usr/lib/system/libsystem_pthread.dylib
      0x187c5d000 -        0x187cdfca3 libsystem_c.dylib (*) <fba7b23e-aa60-3a90-9aa4-a7a2e0ad63ee> /usr/lib/system/libsystem_c.dylib
      0x1879ce000 -        0x187a8d6e3 dyld (*) <d341ddcb-7969-3a9c-8e03-0cf4751398a9> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%) Writable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Deferred Reclaim 64.0M 1 Guard 385.0G 1 Malloc 17.8M 9 Malloc Guard Page 3280K 4 OS Alloc Once 32K 1 Stack 8160K 1 Stack Guard 56.0M 1 Untagged 32K 2 Untagged (reserved) 128K 1 reserved VM address space (unallocated) __AUTH 1988K 218 __AUTH_CONST 33.8M 396 __CTF 824 1 __DATA 6992K 403 __DATA_CONST 23.8M 394 __DATA_DIRTY 2141K 349 __FONT_DATA 2352 1 __LINKEDIT 1.6G 2 __OBJC_RO 118.0M 1 __OBJC_RW 2735K 1 __TEXT 380.0M 468 __TPRO_CONST 132K 4 page table in kernel 336K 1 shared memory 32K 1

===== ======= =

TOTAL 387.3G 2261 TOTAL, minus reserved VM space 387.3G 2261



Full Report


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 "procRole" : "Unspecified",
 "version" : 2,
 "userID" : 501,
 "deployVersion" : 210,
 "modelCode" : "Mac15,14",
 "coalitionID" : 1424,
 "osVersion" : {
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   "build" : "26A434",
   "releaseType" : "User"
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 "captureTime" : "2026-10-15 16:40:02.8902 -0700",
 "codeSigningMonitor" : 2,
 "incident" : "8FFD7652-AEB8-449A-83CE-3DFCC27F451A",
 "pid" : 1930,
 "translated" : false,
 "cpuType" : "ARM-64",
 "procLaunch" : "2026-10-15 16:40:02.8144 -0700",
 "procStartAbsTime" : 37390919841,
 "procExitAbsTime" : 37391091016,
 "procName" : "crashreporter",
 "procPath" : "\/Applications\/Firefox.app\/Contents\/MacOS\/crashreporter.app\/Contents\/MacOS\/crashreporter",
 "bundleInfo" : {"CFBundleVersion":"1.0","CFBundleIdentifier":"org.mozilla.crashreporter"},
 "storeInfo" : {"deviceIdentifierForVendor":"D51C22ED-FC6C-5A85-9304-5E841E88696C","thirdParty":true},
 "parentProc" : "firefox",
 "parentPid" : 1875,
 "coalitionName" : "org.mozilla.firefox",
 "crashReporterKey" : "99AF36FD-ABB0-6C7F-D431-8CB88902FCCB",
 "chargingStatus" : {"externalSourceConnected":true},
 "developerMode" : 1,
 "responsiblePid" : 1875,
 "responsibleProc" : "firefox",
 "codeSigningID" : "org.mozilla.crashreporter",
 "codeSigningTeamID" : "43AQ936H96",
 "codeSigningFlags" : 570503953,
 "codeSigningValidationCategory" : 6,
 "codeSigningTrustLevel" : 4294967295,
 "codeSigningAuxiliaryInfo" : 0,
 "instructionByteStream" : {"beforePC":"fyMD1f17v6n9AwCR69\/\/l78DAJH9e8Go\/w9f1sADX9YQKYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkeDf\/5e\/AwCR\/XvBqP8PX9bAA1\/WcAqA0g=="},
 "bootSessionUUID" : "700EE97D-4AFC-492B-BDB1-06C60185AA51",
 "sip" : "enabled",
 "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
 "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"crashreporter","byPid":1930},
 "asi" : {"libsystem_c.dylib":["abort() called"]},
 "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
 "faultingThread" : 0,
 "threads" : [{"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":18446744071912526789},{"value":5},{"value":10},{"value":4332765231,"symbolLocation":2384,"symbol":"core::unicode::unicode_data::white_space::WHITESPACE_MAP::h11810b4fc23607a2"},{"value":8442866723663723316},{"value":8442866718606279860},{"value":2},{"value":4294967293},{"value":0},{"value":0},{"value":0},{"value":0},{"value":328},{"value":8310207768},{"value":0},{"value":6},{"value":259},{"value":8280604768,"symbolLocation":224,"symbol":"_main_thread"},{"value":4333041616,"symbolLocation":5632,"symbol":"tracing_core::dispatcher::NONE::hae57235903aea87d"},{"value":4333080576,"symbolLocation":4864,"symbol":"crossbeam_utils::atomic::atomic_cell::lock::LOCKS::h6579e1d385d79fea"},{"value":2},{"value":4340314400},{"value":4340314352},{"value":65},{"value":1}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6574397820},"cpsr":{"value":1073745920},"fp":{"value":6137339968},"sp":{"value":6137339936},"esr":{"value":1442840704,"description":"(Syscall)"},"pc":{"value":6574151248,"matchesCrashFrame":1},"far":{"value":0}},"id":35687,"triggered":true,"name":"main","queue":"com.apple.main-thread","frames":[{"imageOffset":38480,"symbol":"__pthread_kill","symbolLocation":8,"imageIndex":1},{"imageOffset":27004,"symbol":"pthread_kill","symbolLocation":296,"imageIndex":2},{"imageOffset":504920,"symbol":"abort","symbolLocation":148,"imageIndex":3},{"imageOffset":2366452,"imageIndex":0},{"imageOffset":2370332,"symbol":"std::process::abort::hd520a7101c5fdc83","symbolLocation":12,"imageIndex":0},{"imageOffset":2365744,"symbol":"_RNvCs1Y7DaGC1cwg_7___rustc12___rust_abort","symbolLocation":12,"imageIndex":0},{"imageOffset":326492,"symbol":"_RNvCs1Y7DaGC1cwg_7___rustc18___rust_start_panic","symbolLocation":12,"imageIndex":0},{"imageOffset":2365676,"symbol":"_RNvCs1Y7DaGC1cwg_7___rustc10rust_panic","symbolLocation":16,"imageIndex":0},{"imageOffset":2074628,"symbol":"std::panicking::panic_with_hook::h657ee82e431041f8","symbolLocation":648,"imageIndex":0},{"imageOffset":2073692,"imageIndex":0},{"imageOffset":2057984,"symbol":"std::sys::backtrace::__rust_end_short_backtrace::hbd8bf96e4ee54567","symbolLocation":12,"imageIndex":0},{"imageOffset":1987960,"symbol":"_RNvCs1Y7DaGC1cwg_7___rustc17rust_begin_unwind","symbolLocation":32,"imageIndex":0},{"imageOffset":2386080,"symbol":"core::panicking::panic_fmt::ha09fb24313daf262","symbolLocation":40,"imageIndex":0},{"imageOffset":2385452,"symbol":"core::result::unwrap_failed::hfd1628134417d023","symbolLocation":72,"imageIndex":0},{"imageOffset":137096,"imageIndex":0},{"imageOffset":210464,"imageIndex":0},{"imageOffset":210368,"imageIndex":0},{"imageOffset":2026720,"symbol":"std::rt::lang_start_internal::h11fc0900699d88c7","symbolLocation":952,"imageIndex":0},{"imageOffset":326388,"symbol":"main","symbolLocation":52,"imageIndex":0},{"imageOffset":204416,"symbol":"start","symbolLocation":6688,"imageIndex":4}]}],
 "usedImages" : [
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   "arch" : "arm64",
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   "size" : 3375104,
   "uuid" : "cef71e23-29da-3457-b74a-2f85b7be4a0d",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/crashreporter.app\/Contents\/MacOS\/crashreporter",
   "name" : "crashreporter",
   "CFBundleVersion" : "1.0"
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   "uuid" : "f63bf418-8f75-34a4-aaf1-8caf2b9b6a05",
   "path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
   "name" : "libsystem_kernel.dylib"
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   "arch" : "arm64e",
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   "size" : 51484,
   "uuid" : "5a1828c3-cbc2-3b85-bd07-c8ed10021a41",
   "path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
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   "base" : 6570172416,
   "size" : 784100,
   "uuid" : "d341ddcb-7969-3a9c-8e03-0cf4751398a9",
   "path" : "\/usr\/lib\/dyld",
   "name" : "dyld"
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 "sharedCache" : {
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},

 "vmSummary" : "ReadOnly portion of Libraries: Total=1.9G resident=0K(0%) swapped_out_or_unallocated=1.9G(100%)\nWritable regions: Total=90.2M written=336K(0%) resident=336K(0%) swapped_out=0K(0%) unallocated=89.9M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nDeferred Reclaim                  64.0M        1 \nGuard                            385.0G        1 \nMalloc                            17.8M        9 \nMalloc Guard Page                 3280K        4 \nOS Alloc Once                       32K        1 \nStack                             8160K        1 \nStack Guard                       56.0M        1 \nUntagged                            32K        2 \nUntagged (reserved)                128K        1         reserved VM address space (unallocated)\n__AUTH                            1988K      218 \n__AUTH_CONST                      33.8M      396 \n__CTF                               824        1 \n__DATA                            6992K      403 \n__DATA_CONST                      23.8M      394 \n__DATA_DIRTY                      2141K      349 \n__FONT_DATA                        2352        1 \n__LINKEDIT                         1.6G        2 \n__OBJC_RO                        118.0M        1 \n__OBJC_RW                         2735K        1 \n__TEXT                           380.0M      468 \n__TPRO_CONST                       132K        4 \npage table in kernel               336K        1 \nshared memory                       32K        1 \n===========                     =======  ======= \nTOTAL                            387.3G     2261 \nTOTAL, minus reserved VM space   387.3G     2261 \n",
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},

 "logWritingSignature" : "8d1ec80450aa430ceb7c82a8dcf5ada3221a774f",
 "bug_type" : "309",
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Model: Mac15,14, BootROM 20457.1.29, proc 28:0:20:8 processors, 96 GB, SMC Graphics: Apple M3 Ultra, Apple M3 Ultra, Built-In Display: Studio Display, 5120 x 2880 Retina, Main, MirrorOff, Online Display: Acer S201HL, 900 x 1600, MirrorOff, Online Display: VX1935wm-3, 1440 x 900 (Widescreen eXtended Graphics Array Plus), MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 2 2026 01:06:10 version 23.10.1039.0.41.51.239 FWID 01-40b8d11f IO80211_driverkit-1585.80 "IO80211_driverkit-1585.80" Sep 18 2026 22:02:52 Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Device: Studio Display, Apple, 1, 66.15

Open 1

Is it possible to add the File Edit History menu to Firefox for Mac?

Is it possible to add the File Edit History menu to Firefox for Mac? For those of us who have cut our computer teeth on DOS/Winders, not having the standard File Edit Bo… (read more)

Is it possible to add the File Edit History menu to Firefox for Mac? For those of us who have cut our computer teeth on DOS/Winders, not having the standard File Edit Bookmarks... menu makes it hard to navigate your Firefox for Mac application. Even if many of the File Edit commands are not there because Mac does not use anything remotely like the windows commands it would be nice to know exactly where the more standard commands are located on either OS. Commands like New Tab, New Window, Open File, Close Tab, Close Window, Save Page As, Print, Offline, Exit, Cut, Copy, Paste, Recently Closed Tabs\Windows, Bookmarks and Help would be REALLY nice to have their screen location standardized across all Operating Systems that you support with a firefox browser.

BTW... I still have FirefoxSetup-0.9.exe, FirefoxSetup-0.9.1.exe, FirefoxSetup-0.9.3.exe, FirefoxSetup 1.0.exe for windows... Need a copy?  :)

Open 3

POP UP MENUS all Popped out

1. I didn't know where to put this post. 2. Firefix is as clueless as every other software manufacturer out there. 3. I do not want the response. I am posting because Fir… (read more)

1. I didn't know where to put this post. 2. Firefix is as clueless as every other software manufacturer out there. 3. I do not want the response. I am posting because Firefox development should know about these and firefox has been relatively good over the years - until now, never had a complaint. 4. These are identified problems. 2x each since firefox pushed out this build nobody asked for.

Image 1: See the right click menu Image 2: See the text I am typing in this window

In one case, the popup is necessary and not there. In the second the POPUP text is completely unnecessary. Does the USER REALLY NEED TO BE TOLD TO FILL IN THE "HOW CAN WE HELP BOX" IS THAT NECESSARY, IS MAKING IT NEVER GO AWAY NECESSARY?

I am grateful for everything Firefox has done over the years... Thank you

Open 2

How do I turn on my VPN?

I have been opening and closing my VPN(different website), but now it won't let me do it. I did what it said to get started and then it tells me to open in the open sit… (read more)

I have been opening and closing my VPN(different website), but now it won't let me do it. I did what it said to get started and then it tells me to open in the open site. Where do I find the open side? I used to press the VPN shortcut in the upper right corner and it usually worked. Now it just asks me to "Try firefox VPN. I thought that is the one I was using. How do I get it going again.

Open 1