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The sender information in the from column is incorrect.

Thunderbird Email and messaging
jpk5 replied
jpk5
jpk5

Some of the messages in my inbox show the wrong information in the "from" and "correspondents" columns. Is there a way to get the correct information from the message to be displayed?

Some of the messages in my inbox show the wrong information in the "from" and "correspondents" columns. Is there a way to get the correct information from the message to be displayed?

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Try repair of folder:

  • Right click on 'Inbox' and select 'Properties'
  • click on 'Repair Folder'
  • click on 'Ok'
jpk5
jpk5 Question owner

It didn't solve the problem, but I'm glad to find a tool I wasn't aware of in case I need it in the future. I did also notice the 'Search Messages...' option on the right click menu, which shows the correct result when I search the 'From' field.

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