Thunderbird Support Forum

I have changed my BT password and now can't send emails via Thunderbird. I can send them with BT though. This is the answer I get when I try to send an email -

''Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.''

When I check my outgoing server settings I get this -

Description: BT Yahoo Server Name: mail.btinternet.com Port: 465 User Name: rvynerp@btinternet.com Authentication method: Normal password Connection Security: SSL/TLS

Can anyone help as I much prefer using Thunderbird for emails, over BT Richard P.

Hello, I recently installed Ubuntu 24.04 with the version of Thunderbird (115.10.1) supplied with the distribution. I can no longer display mail saved as .eml in a remote folder (sftp). Thunderbird opens, but the mail window is empty. If I ask for the source code, this message appears:

Unable to read file at address view-source:file:///run/user/1000/kio-fuse-ouSeRu/sftp/myuser@myserver/mymessage.eml?type=application/x-message-display.

If I open from CLI I get this message :

JavaScript error: chrome://messenger/content/aboutMessage.js, line 218: NS_ERROR_FILE_ACCESS_DENIED: Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIMsgDBHdr.mime2DecodedSubject]

If I open the save file with a file editor I'm able to see the source code.

Could you please help me? Thanks

Hyperlinked text does not paste into Thunderbird email. Only the text pastes in. The hyperlinks do not. If I paste in text that has several hyperlinks already embedded only the text pastes in. The hyperlinks are lost. I must paste the hyperlinked text with the URLs. How do I do this. All searches are irrelevant. I know hot to insert URL into new text but that is not the issue. My text to be pasted already has many hyperlinks in the text and I do not want to laboriousness do them all again. When I paste in a paragraph of test that already has several hyperlinks I want that ALL to past in. How to I do this?

I am currently using T-Bird 115.11 on Windows 10. Not that it matters much, because I have had this problem continually for years with various editions of Thunderbird on Win7 as well. Often when I open Thunderbird, I discover it has created hundreds and even thousands (today 65,000) duplicates of emails in various mailboxes. This has nothing to do with downloading. The emails in question were downloaded weeks or even months ago, and I havev't accessed them. Another problem is that Thunderbird creates emails dated in 1970, even before anyone thought of the internet, let alone PCs or emails. Why is this happening? How can I prevent it?

Hello,

I'm kicking the tires on this and the biggest obstacle for me right now is that when I view the calendar in a week view, the day starts at midnight. I would like to hide midnight to 6am.

I followed these steps, that did not work:

1. Navigate to the hamburger menu in the upper right corner. 2. Select settings. 3. In the calendar tab, I changed day starts to 6am, and day ends to 9pm.

There is no way to save this, so I assume it just works. However, when I navigate back to the calendar, nothing has changed. The day still starts at midnight.

Am I possibly looking in the wrong place? Is there a way to customize this as I've described?

Thanks for any help.

Hi everyone,

I have a problem with my T-Online account.

Thunderbird ESR 115.11.0

Windows 11

IMAP

As soon as I open Thunderbird, all 8400 mails in the account are deleted.

Only the mails from yesterday and today are still there. The account also works - sending and receiving.

Other accounts (Gmail and Strato ) are ok.

Have copied an offline backup of the account to TB - as soon as I go online the mails are deleted again.

Copying and moving the mails offline to a local folder does not work either.

TB first tries to establish a connection to the server - which of course doesn't work offline.

Would hate to reinstall as there are a lot of local folders.

I'm at a bit of a loss - thanks for your help

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing

A computer is still running Thunderbird 102 happily. That is the plan -- the user is NOT prepared to deal with 115 and later, and the changes therein. Somehow, even though it was supposedly set to only install updates when you told it to, it downloaded and began the process of installing 115. So it's up and running now at 102, but says that when you restart, it will go to 115. Please don't tell me how wonderful 115 is; been there, done that, it's not my machine but it's someone near and dear to me who detests computers in the first place but has to use them so gratuitous changes are utterly unwelcome....

So is there a way to delete something and tell Thunderbird to just keep running 102 and not do the upgrade? If I have to reinstall 102 on top of the old profile, which contains many gigabytes of IMPORTANT mail, I can deal with that. I assume that the profile hasn't been munged yet by the update so I'm asking now. Thanks!

Signature Request...

Don't automatically add the signature to every new message and reply. Provide the option to insert it at the cursor location with a shortcut key (eg: Ctrl/Shift/S).

Allow more than 1 signature. In my business, I use several "canned" statements depending on the recipient, issue, etc. Allow them to be inserted from a drop down list, say. The most used one (default?) would be inserted with Ctrl/Shift/S.

Thank you for your consideration! T-Bird is the best option i've tried since needing to abandon WinMail for lack of support.

Sincerely,

Tuck Lowe WorldClassLodgingPC@gmail.com

"Please verify that your Outgoing server (SMTP) settings are correct and try again." I've tried every combination and still can't send emails. Optus insist that their issues have been resolved. Please help.

Hi

Currently the Outlook Web App on Windows and Web offers some sort of option to facilitate moving emails to specific folders by offering a search bar to look for a folder.

Please see image attached to this topic in order to see what i mean. Note: the image is in spanish

Also, here's a link to that same image: https://imgur.com/a/gfA1TcS

Does Thunderbird have something similar like this?

Thank you for your help.

Jorge Arturo Adolio C.

My @gn.apc.org (IMAP) inbox has a limited capacity to display, to keep important email. They simply drop-off the list. It currently saves only today's emails. This cannot be correct. I have attached a timeline. Appreciate some info & advice

Not getting confirmation emails on forum.k9mail.app

Wanted to sign in to forum.k9mail.app so I could stop asking K-9 Mail questions here. Filled out the "application," but have never received confirmation email back from forum.k9mail.app to allow me to sign in. Re-requested confirmation email 3 times; no reply. Can someone help me?

What address do I need to add to my address book so that replies from this forum don't go right into SPAM/JUNK folders?

I have Cox.net as my email, a few years ago I switched to Thunderbird, I like it so much better.. But now Cox.net is moving their web base to yahoo mail, yet still using my original email bjacob3@cox.net.. So I had to go to yahoo and set up my original email thru them and change password for them.. Yet even tho I won't go thru yahoo, I still want my thunderbird to work.. I notice now that I still can get to my thunderbird mail, like I always do, yet I don't see any new mail coming in.. what do I do?

TB won't set up on Yahoo mail. Spent about 3 hours on the phone with one and sometimes two Yahoo techs and giving them total access to my computer so they could set up TB but could not get it working. It was eventually suggested I contact you folks, so here I am. When sending an email, it just keeps running like it's sending but doesn't stop. Eventually displays the following:

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.mail.yahoo.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

The techs and I went around an endless loop of re-entering PW and checking authentication settings. Any suggestions?

Hi, 3 weeks ago I suddenly could not log in to my email without errors.

First I get a Google screen "Choose an account" showing the three Gmail accounts I use. I select the first one.

"Mozilla Thunderbird wants to access your Google Account". This refers to calendars. I take the Allow option.

Then I get the message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

When I close this window I get another Google screen .

"Mozilla Thunderbird wants to access your Google Account". This refers to i) mail, ii) contacts, and iii) calendars. I take the Allow option.

Then I get the same message message "Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to localhost. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

This process cycles through the other two emails. Then I get and authentication failure message.

I have seen hints that this might be a certificate issue but I have tried in vain to find certificates stored in Thunderbird.

Any help approeciated.

Thanks

PaulM

this interface uses pop3

When emails are pulled, I can see that it pulls, let's say, 50 messages, the notification shows 25 new messages but the inbox only shows 10. I have looked everywhere for the "missing messages" but don't see them anywhere. I have also had some people tell me that they sent an email response (so they were not entering the email address) and I don't see it.

What could cause these differences?