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Re installed Windows 11, can't get new Thunderbird to recognize existing mail data

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  • Last reply by david

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I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it.

There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar.

Any help, even just pointing me to the right place to look for help, is appreciated!

Thanks!

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it. There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar. Any help, even just pointing me to the right place to look for help, is appreciated! Thanks!

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Please provide more information. Is this a profile on Drive D? or message folders? or what? Knowing your specifics will make it easier to give feedback.

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