My Thunderbird opening panel contains no information. Opening is safe mode didn't fix the problem.
The opening panel contains empty boxes. Mail isn't displayed and no folders are listed at the left. I get the audio tone when new mail arrives but Get Messsages doesn't … (read more)
The opening panel contains empty boxes. Mail isn't displayed and no folders are listed at the left. I get the audio tone when new mail arrives but Get Messsages doesn't work.
Thunderbird
Receiving Pop up window "mail server sent incorrect greeting: 4.3.4 allocated resources exceeded.
Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent … (read more)
Today in our office, anyone sending email from Thunderbird will sporadically receive a pop up window stating "An error occurred while sending email: The mail server sent an incorrect greeting: 4.3.4 allocated resources exceeded." It does not occur at every sending attempt but every second or third. We will try it again and usually it goes through. Sometimes it takes several repeat attempts to get it to send.
Thank you.
How do I fix "Unrecognized command: ID"
I get this message for all operations. It does not seem to effect the operation of Thunderbird. I am using version 68.3.1
Need to delete and restore a Thunderbird account
I've been using Thunderbird successfully for years. I have three accounts on the same server at Time Warner, one of them is my main account. This account, in addition to … (read more)
I've been using Thunderbird successfully for years. I have three accounts on the same server at Time Warner, one of them is my main account. This account, in addition to the usual ones, has several custom created folders full of email. There has been a problem with the server, and I can no longer retrieve email for that account. (The other two accounts work just fine.) I've been able to log into that account via webmail with no problem. The techsupport advised me to delete and recreate the account in question and assured me that all my folders will be in place. I can't risk losing my email, so I'm reluctant to follow on that advise. Is there anything I can do safely and make sure that all my email is preserved? Thank you for your help.
Thunderbird 38 hanging, freezing, and not responding issues. 17 pop accounts. (Win 8.1, MalwareBytes, and Windows Defender)
Ever since the upgrade of Thunderbird to 38.* I have had nothing but problems with Thunderbird stalling (spinning wheel waiting), a 'Mozilla Thunderbird (not responding)'… (read more)
Ever since the upgrade of Thunderbird to 38.* I have had nothing but problems with Thunderbird stalling (spinning wheel waiting), a 'Mozilla Thunderbird (not responding)' in the header bar, the TB application window whiting out, and eventually the Box to Hell - a small box popping up asking if I want to - close the program, waited for it to resolve itself, or check the internet and then close. I now call it the Box to Hell (B2H - call it whatever you want but I am damned every time it pops up!)
I have done everything suggested here to do and nothing fixes it. I have been using Thunderbird for years with all the same folders and add ons with NO problem. From day one of the 38 update everything changed. When will Mozilla realize that it is in the upgrade and find the problem!?
Here is all that I have tried with nothing working... 1. I do not have AVG, only malware bytes and windows defender 2. It still happens in safe mode with no add-on activated. 3. I have stopped the saving feature which slowed the frequency of the stalling but did not eliminate the problem. 4. I have deleted hundreds of older emails thinking it was that but that did not do anything. 5. I changed some accounts from POP to iMAP thinking that was the issue but nothing changed. 6. I have made numerous attempts at fixes both on Mozilla Support and outside on the net. Nothing is working. In looking at all the people that have the same issues, I would have to say that the problem stems with the file handling. I have noticed this being the issue with others that have multi folders, and emails. The answer is not to reduce these volumes but to figure out why thunderbird handled them fine before and what has changed to make the program hang now? That has to be on your end, support. Keep us faithful followers and fix the issue....
Here are my particulars....
A. I have multiple folders and thousands of older emails for years and have manged them fine, as a matter of fact, Thunderbird has been awesome. Then like a good minion I trusted the moz and did my upgrade to 38. Never have had a problem before the upgrade. After the upgrade everything went to ****.
B. The version 38 upgrade was a big change. When I would look in the folder that was labeled the Sent or inbox folder(where all emails from each account is gathered), all the listed emails would disappear when I moved my mouse over them! Disappearing emails! They were there in the specific email folders below it but not but in the head folder like it was just a day earlier and with out the upgrade. I figured that as an add on issue and waited for the fix that happened not so long ago. Again, that may have been an add-on folder issue .
C. The upgrade to 38 had other issues but if going from no issues to craziness was not bad enough, the problem seemed to get worse with each 'update or bug fix that followed. Don't hold me to it but I think it was in 38.1.2 or 8 (I think that was it. I was not paying attention but had I known I would be having to recount this, I would have!) That is when the hanging got interminably long. When the program closed at least I had a draft saved, then I read on line that the saving of open messages was the problem so I turned the auto save off. It did change the frequency of the hanging (white screen pausing) and stalling (where the B2H pops up) but it was still there and still is!
D. I had hoped that with 38.2 there would be improvements. Nothing changed. I was sure that 38.3 would make that change/fix but nooooo. So I am writing all this so you have what I know as a faithful user since 2007.
E. Here is what you need to complete the picture. I am on a PC running 8.1. on an Intel i7-4770, with 32 gb ram, now you tell me when you will issue the update to fix the problem! Again, Mozilla, I would suggest that you begin looking at how TB 38 handles multi emails, folders and archives. Not all of us only have one email account. Most of us have been really happy with TB prior to 38. If you can't find the issue, can you show us how to go back to a version prior to 38?
Thanks for listening and hope all this helps!! @v@
Thunderbird deletes emails on email server. How do I recover them?
As briefly discussed here https://support.mozilla.org/en-US/questions/1028648 i have unknowingly been letting thunderbird delete my emails for quite some time. Short of t… (read more)
As briefly discussed here https://support.mozilla.org/en-US/questions/1028648 i have unknowingly been letting thunderbird delete my emails for quite some time. Short of talking to each email support to bring back my emails, how can i recover them?
Why Thunderbird popup windows open in mini size which are both unreadable and un usable (cannot be clicked)?
Firefox presents no problems with popups in contrast with Thunderbird. In Thunderbird popup window for e.g. Tools or Settings opens in mini size and is elusive, unreadabl… (read more)
Firefox presents no problems with popups in contrast with Thunderbird. In Thunderbird popup window for e.g. Tools or Settings opens in mini size and is elusive, unreadable and unclickable. For this reason it is, for example, impossible to print any email messages. Printing is no porblem with Firefox.
How to repair this problem?
Getting this message - The POP3 mailserver(inbound.att.net) does not support UIDL or XTND XLST
This is a continuation of a thread with the same title that was closed over a year ago. I do not accept the answer therein - "there is a problem with the POP3 mail serve… (read more)
This is a continuation of a thread with the same title that was closed over a year ago. I do not accept the answer therein - "there is a problem with the POP3 mail server.". If there were a problem with the mail server, then an Exit and restart of Thunderbird would NOT work, as Thunderbird would be passing the same (bad) parameters to the mail server. In fact, every time I have experienced this error, an Exit and restart of Thunderbird has corrected the problem.
I believe that what is happening is that the POP3 connection parameters within Thunderbird are getting corrupted, maybe overlaid. I have no way of proving this, as 1) the connection to the POP3 server is encrypted so a Wireshark trace would not tell me anything, and 2) I do not know the internals of Thunderbird. I had an occurrence last week, and what I did was to take a dump via the Task Manager. Maybe someone with knowledge of Thunderbird internal;s can look at the dump and see if the connection parameters are still intact. Or tell me what windbg commands to run against the dump.
I am running 60.9.0 on Windows 7 Professional, 32-bit. Thanks.
Regular freezing and "Not Responding" with Windows 10 for many months! But not in Windows' Safe mode. CAUSE: unknown
Hi everybody, Thunderbird keeps freezing for ca. 30 sec. while writing emails or sending emails. It does so often, but not always. This problem started a couple of weeks… (read more)
Hi everybody, Thunderbird keeps freezing for ca. 30 sec. while writing emails or sending emails. It does so often, but not always. This problem started a couple of weeks after I had upgraded to Windows 10. At the beginning, i.e. for the first 2 weeks, using an older version of Thunderbird could fix the problem. This problem lasts since 4 months now and makes working with Thunderbird a real pain. It is clearly connected with Windows 10 and not related to my profile because, after having migrated my profile to a computer with Windows 7, freezing did not occur anymore, but it returned as soon as I migrated my profile back to the Windows 10 computer. Numerous users complain about this freezing problem which occurs in numerous variants. During the past months, I have tried countless suggestions to fix this problem, as they are available on the web. Nothing worked. Is Mozilla informed about this serious problem? If not, does anybody know how to inform them and make them aware of it? (I could not find any useful contact details online. When I once wrote a paper letter to Mozilla in the UK in which I pointed to another serious problem that bothered users for years, I have never received an answer or indication that this letter was acknowledged.)
TBird 52.2.1 (32-bit) hangs at send password to YahooMail
At around 17:15 CDT today (17Jul17), my YahooMail account began to hang at send password stage ( @ymail.com ) Repeated alerts [Retry] [Enter Password] [Cancel] None work … (read more)
At around 17:15 CDT today (17Jul17), my YahooMail account began to hang at send password stage ( @ymail.com ) Repeated alerts [Retry] [Enter Password] [Cancel] None work Password correct YahooMail in browser is fine --- removed the account adding it back hangs at check password [see attached image]
Using Apple email IMAP server. Error: Invalid UID fetch attribute XSENDER
Thunderbird has stopped fetching new messages, giving this message. The current operation on 'Inbox' did not succeed. The mail server for account ... responded Invalid UI… (read more)
Thunderbird has stopped fetching new messages, giving this message.
The current operation on 'Inbox' did not succeed. The mail server for account ... responded Invalid UID fetch attribute XSENDER
I'm running release 52.2.1 on Windows 7.
Only the most recent messages give this error. Previously fetched messages display properly.
There has been no change to the account settings. Whatever happened seems to have happened at between 9 PM yesterday and 4 AM today. Subsequent messages are listed, but don't open, giving this message.
Extremly slow autocomplete for addresses after Thunderbird update
Yesterday I upgraded Thunderbird from version 30 to 31, now while I writing messages the autocomplete for addresses is extremly slow to suggest contacts. If I enter only … (read more)
Yesterday I upgraded Thunderbird from version 30 to 31, now while I writing messages the autocomplete for addresses is extremly slow to suggest contacts. If I enter only a letter in the destination field, thunderbird hangs for about twenty seconds and after show me the suggestions. Typing two letters quickly, thunderbird hangs for 13 seconds. typing 3 after 6 seconds All tested even in safe mode I have a local address book with about 9870 contacts (no remote address book) and before the upgrade everything worked fine
archiving doesn't work anymore
Hi there, Nothing happens when pressing the archive button. no feedback, no fault message, no archiving. The existing archives are perfectly accessible. settings haven't… (read more)
Hi there,
Nothing happens when pressing the archive button. no feedback, no fault message, no archiving. The existing archives are perfectly accessible. settings haven't changed. i am using the standard local archives (a folder for each year. I am using version 45.2.0
Thanks in advance,
jan Vollaers.
Thunderbird is very slow, most of the time not responding? (user is using McAfee). SOLVED after user removed virus using McAfee
'After a windows update and an adobe flash update yesterday/this morning, thunderbird is either working really slowly and most of the time it is not responding and crashi… (read more)
'After a windows update and an adobe flash update yesterday/this morning, thunderbird is either working really slowly and most of the time it is not responding and crashing. I didn't change any setting of my computer. So can you please help me, so I can read my mail again
52.8.0 crashes @ __RtlUserThreadStart | _RtlUserThreadStart. Win10. No crash started in safe mode. SOLVED caused by Microsoft version of Smart Card driver
Since last Version 52.8.0, first offered to channel users on May 18, 2018 I get crashes all the times, impossible use anymore TB!
Why is Thunderbird using high CPU after Windows wakes up from Sleep mode? (win7)
Frequently, I find Thunderbird (release 38.3 with Lightning 4.0.3.1) sucking up 60% to 80% of the PC's CPU usage (windows 7) while just sitting there minimized and not en… (read more)
Frequently, I find Thunderbird (release 38.3 with Lightning 4.0.3.1) sucking up 60% to 80% of the PC's CPU usage (windows 7) while just sitting there minimized and not engaged in any assigned task. I close / re-open Thunderbird and CPU usage goes back to a very low rate as expected until the next time it takes off into high CPU usage for no apparent reason of purpose. Is there a way to diagnose what's going on? Should I just re-install the software to see if the problem goes away?
Suddenly: "Messages Could Not Be Filtered..."
Hello, I'm running T-Bird 52.1.1 (32 bit) on a Windows 7 pro P.C. For quite some time now, it's been functioning perfectly. I download ~100 e-mails from my Yahoo! accoun… (read more)
Hello,
I'm running T-Bird 52.1.1 (32 bit) on a Windows 7 pro P.C.
For quite some time now, it's been functioning perfectly. I download ~100 e-mails from my Yahoo! account and most sort directly into the folders I've assigned them to.
For the last week or so, however, I've been getting the "Messages could not be filtered..." error message (example image attached) with the unsorted messages being delivered to my inbox. This doesn't affect all the messages in any given download.
When the problem began I merely created a new filter but that didn't seem to fix the issue. I've also begun using the 'Repair' function in the 'Properties' drop-down menu and creating a new filter which may have worked on a few messages but I think it failed to fix the issue permanently.
Can anyone tell me what's happened and how to fix it?
Thanks.
a problem including a file nsemail.html
Every time I send a email since the software update I get: There was a problem including the file file:///c:\docume~1/user/locals~1/temp/nsemail.html in the message. Wo… (read more)
Every time I send a email since the software update I get: There was a problem including the file file:///c:\docume~1/user/locals~1/temp/nsemail.html in the message. Would you like to continue sending the message without this File?
My smtp has been changed to smtpa and I can no longer send. Port is 2225. Help
Bell Aliant has changed to smtpa port 2225, I'm configured correctly but can no longer send. They do not support Thunderbird. I can receive fine.
Why are all emails that are in Local Folders also now in my Inbox?
First my emails disappeared, i.e. the Inbox we empty. Deleted the popstate.dat Re-loaded TB. Now all the emails in my local folders are also in my Inbox. I deleted m… (read more)
First my emails disappeared, i.e. the Inbox we empty. Deleted the popstate.dat Re-loaded TB. Now all the emails in my local folders are also in my Inbox. I deleted most all of these emails (The local folders are by year, i.e. 2010, 2011, etc., so I sorted the Inbox my date and deleted these emails from the Inbox.). I closed and reopened TB. AGAIN, all the 8000+ emails from the local folders are in the Inbox.