• Solved

Changing search engine

Apologies for not being able to follow instructions. I went to settings/search/default search engine and selected the one I want in the dropdown. But I don't see how to s… (read more)

Apologies for not being able to follow instructions. I went to settings/search/default search engine and selected the one I want in the dropdown. But I don't see how to save this change and now it defaults to Bing.

Asked by susanshaw 4 months ago

Answered by susanshaw 4 months ago

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Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (read more)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 1 year ago

Answered by Sean Thomas 1 year ago

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Why is my instagram session available in private browsing

Hi, I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I ha… (read more)

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

Asked by pablo28 1 year ago

Answered by pablo28 1 year ago

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password manager

firefox is not prompting the primary password login dialog box and not even providing me "saved login" Even when i tried to open password in settings so that i can manua… (read more)

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

Asked by Awais 1 year ago

Answered by cor-el 1 year ago

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cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

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  • Archived

FF (latest version) not loading a local htm file

Hi, I have local saved html file which loads images from our security cams The html has only code like this <html> <head></head> <body> <scr… (read more)

Hi, I have local saved html file which loads images from our security cams The html has only code like this

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?

Asked by Sascha 12 months ago

Answered by TyDraniu 12 months ago

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Two factor authentication problem

I hate 2 factor authentication. I don't want to use it. But I was sent to https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication because I d… (read more)

I hate 2 factor authentication. I don't want to use it.

But I was sent to https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication because I dared try to make (ok alter) a theme.

Authy sent me a unusable non-windows file, so I tried KeePassXC. It has no place to put a secret key...nor does it even mention one in its guide.

I downloaded KeePassXC just for this, not that I wanted to, so how do I fix this draconian policy need? This program gave me a 16 digit code, but nowhere to enter or use it.

Asked by dreltart 1 year ago

Answered by cor-el 1 year ago

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memory-report.json contains hundreds of unwanted websites

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json. In this report I see approximately 30 bloc… (read more)

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json.

In this report I see approximately 30 blocks of text, each of which contains approximately 50 to 100 website URLs. Several blocks contain only porn URLs. I have viewed porn, but only in Google Images; I don't visit the websites.

Why is this information being stored by Firefox?

Note: my Firefox is set to Delete cookies and site data when Firefox is closed. However, even after closing and opening Firefox, all the information is still in the report.

A sample of two of these blocks of text is attached.

Asked by EM8 1 year ago

Answered by zeroknight 1 year ago

  • Solved

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (read more)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Asked by Camisia 4 days ago

Answered by Camisia 14 hours ago

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Signon

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't app… (read more)

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

Asked by msmaryanneburke22 1 year ago

Answered by msmaryanneburke22 1 year ago

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Lost Saved Passwords in Firefox; Restored by with Safe Mode; Not Restored in Normal Mode with Adds-on Disabled

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe… (read more)

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

Asked by elijahgalahad 1 year ago

Answered by elijahgalahad 1 year ago

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Cannot sign in to New York Times

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is … (read more)

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

Asked by carlj.thelder 10 months ago

Answered by carlj.thelder 10 months ago

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firefox for mac (128.0.3) shows text only links

Rather than show websites with text, images, links, etc, I now have only text-links as shown in the attached picture. The website is: https://austin.bibliocommons.com/us… (read more)

Rather than show websites with text, images, links, etc, I now have only text-links as shown in the attached picture. The website is: https://austin.bibliocommons.com/user/login?destination=%2Fuser_dashboard

Website opens properly using Safari and Chrome.

Asked by tungs101 11 months ago

Answered by cor-el 11 months ago

  • Solved

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important;

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important; Used to work, and does work in the regular version of the desktop app, but no longer works in… (read more)

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important;

Used to work, and does work in the regular version of the desktop app, but no longer works in the beta for desktop 135.0b9, says: "Could not load the image"

Asked by careca 5 months ago

Answered by careca 5 months ago

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colorfore theme

How can I restore a previous theme? I had a "colorfore" theme that Mozilla offered a few years ago set up in Firefox. It was perfect! I could see everything clearly with … (read more)

How can I restore a previous theme? I had a "colorfore" theme that Mozilla offered a few years ago set up in Firefox. It was perfect! I could see everything clearly with my aging eyesight.Then one of my synced computers needed a new Linux OS installation so I signed out of sync on that machine. Installed the new OS. When I started Firefox the first time I signed into sync. I got my history, bookmarks and bookmark bar, but no custom colors. Now my computer at work has its colors reset to the out of box colors too. I have lost the colorfore colors I have been using for several years now. How can I get the colorfore colors back? Thank you for your attention in this matter. I love Firefox, use it exclusively and contribute to Mozilla. Gregg Scholfield

Asked by Gregg Scholfield 1 year ago

Answered by cor-el 1 year ago

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How to Block Woke Media Popups

For several months I have been getting all these woke "news" popups from Firefox in the bottom right corner of my PC screen. I use firefox as my default browser and don't… (read more)

For several months I have been getting all these woke "news" popups from Firefox in the bottom right corner of my PC screen. I use firefox as my default browser and don't feel like uninstalling, but soon I will have to because it is so annoying when I am trying to play a game and firefox comes along and tries to brainwash me with its woke agenda. I mean, today it's giving me a popup telling me to go plant-based for a month, WHEN IT'S LITERALLY CARNIVORE MONTH. HOW DO I REMOVE THIS BULL****!?!?!?

Asked by B Lucky 6 months ago

Answered by TyDraniu 6 months ago