Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cookie management

more options

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Chosen solution

dmacknair said

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information.

How do you normally clear the cache?

If you are using the "Clear Data..." button on the Settings page (Privacy and Security panel), the little dialog that pops up lets you choose either Cached Web Content, or Cookies and Site Data, or both. So in that case, make sure that Cookies and Site Data is not checked, only Cached Web Content.

If you are using the "Clear Recent History" dialog, there are a bunch of checkboxes to control what is cleared. Make sure that Cookies, Site settings, and Offline website data are not checked.

If you are using the "Clear history when Firefox closes" feature, there are a bunch of checkboxes to control what is cleared, if you click the Settings button to the right of that row. Make sure that Cookies, Site settings, and Offline website data are not checked.

Read this answer in context 👍 1

All Replies (2)

more options

Not sure what your seeing but I see my cookie and login settings have different settings so not sure where your looking at? And if you cleared cache/history you will loose the login unless you have AutoFill set to save the logins that is the only way to save those. But if you cleared the Login as well then everything is gone.

Helpful?

more options

Chosen Solution

dmacknair said

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information.

How do you normally clear the cache?

If you are using the "Clear Data..." button on the Settings page (Privacy and Security panel), the little dialog that pops up lets you choose either Cached Web Content, or Cookies and Site Data, or both. So in that case, make sure that Cookies and Site Data is not checked, only Cached Web Content.

If you are using the "Clear Recent History" dialog, there are a bunch of checkboxes to control what is cleared. Make sure that Cookies, Site settings, and Offline website data are not checked.

If you are using the "Clear history when Firefox closes" feature, there are a bunch of checkboxes to control what is cleared, if you click the Settings button to the right of that row. Make sure that Cookies, Site settings, and Offline website data are not checked.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.