Firefox Support Forum

Hello. I run Firefox as my main laptop (Mac) browser. I have added Zotero to manage my writing reference citation library, and have downloaded the current Zotero Connector for Firefox. I should be able to add references from online, by using the Zotero save icon that should appear on my Firefox toolbar. But this icon is nowhere to be seen and I cannot see how to make it appear. The whole advantage of Zotero for me as a writing academic is pinned to this function, so I am anxious to get it working. How can I get the Zotero save icon in its proper place on my Firefox toolbar, just to the right of the search window? Many thanks

Hi I am losing all my windows and tabs within these windows when Firefox does updates.

I lost 3 lots of windows with tabs just before Christmas 2022 and about two months ago they all appeared again after an update, I was so happy, then about 1 hour ago I found another update was done today 28-5-2023 and now I have lost them all again. But another group of 2 windows including tabs that I lost about two & a half month ago turned up instead.

Are you able to help me find the disappeared windows/tabs and be able to keep these windows & tabs until I am finished with them, it is very annoying

Thank you Regards, Doug

I am working on a new computer with Kubuntu and have FF installed via .deb.

On my previous computer, I could drag files from the downloads dropdown (eg download a file and then drag it into gmail as an attachment).

Now this is not possible. Instead, I need to go to the downloads folder in order to drag and drop a file. An extra step and rather annoying.

The problem is persists in Safe Mode.

Is there any way to get the old functionality back?

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

https://yummy.doctor/video-list/structuring-water-with-the-iteracare-frequency-wands-demonstration-with-amandha-vollmer-and-ashley-may

Please have a look at this link. Everyone on the team is having the same issue that when we try to play it we get this error: "The media could not be loaded, either because the server or network failed or because the format is not supported."

This link will work fine in all other browsers. Every other video on the site (over 200 of them) work fine in FireFox, this one will not. We would appreciate any assistance in this matter.

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

I see in the blog the roboform extension does not work with Firefox for many users. It errors that it only works in a browser. Why can't Roboform see or associate the connection when Firefox browser is in use. If it is in use, then Roboform should work. Is it a Firefox problem or a roboform problem? Between both of you surely someone can resolve this problem? It seems Roboform has washed their hands of the problem because they reply with a standard enable process that doesn't work for many people. I am on my 2nd new computer and still have the same problem. Again the error states it only works when the browser is in use. If the browser is in use, then what is the problem? thanks for any assistance you can provide.... I like Firefox and Roboform, it would be a blessing to have both working at the same time. A screenshot is attached for the error

I use Firefox in 4 different devices and only one shows the vulnerable passwords and all of them are synced and also all of them have the same settings.

Any idea as to what may be going on and how to solve it?

Thanks.

Well, this is not much support question, but I didn't found better place to ask.

Why is this nice feature disabled by default? It is disabled by default not only in Firefox, but also in other major browsers like Chrome, Edge, or Opera.

If I wanted to activate it (Because it is nice feature), then I must press F7, or click on checkbox in settings.

If you don't know what I'm talking, then it is the "Always use the cursor keys to navigate within pages" option.

The following link will not allow me the instal into my extensions?

https://dnsriacontent.nuance.com/15/setup/ffinstall.html?lang=enx&version=16.0.200.121

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images and make them easier for me to see.

In the past two days, suddenly this has become a hit or miss situation and I'm not sure why. Sometimes I can middle-click on "open image in a new tab" multiple times and get no response. Other times if I hold down for a while and then release, it will open the image. And then other times again it will work as intended.

I'm not quite sure why this issue has suddenly occured.

Firefox is up to date, Version 113.0.2 (64-bit). My mouse is a KLIM Blaze, drivers 3.1 which again seem to be up to date. My middle-click in new-tab is set to true in firefox's config.

Does anyone know why these issues are happening?

For years I have used Firefox and every update has been seemless. This one is terrible!!

Every time I click to open a new tab, it opens a new page Every time I try to change tabs from previous to the update, it will not change. I am stuck on that tab Every time a new page is created I cannot open it because it has a "block pop up windows" and this is a setting that I did not change. I have had to turn off all blocking just to be able to change my password, to be able to typoe here.

You have basically stopped my studies until this can be rectified and I doubt anyone will repond to this message

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

Firefox always plays sound through my speakers, even if I select another audio output. The only way I've found to get around this is to open sound settings and disable my speakers. Then Firefox will use the correct output device.

No other applications have this problem, and all my audio devices work fine, excluding Firefox. Any help would be appreciated!

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

Games on PCH.com are not loading since I downloaded the last update about two days ago. Help me by showing me how to delete it or tell me how to fix this please.