• Solved

I got a prompt requesting i allow a midi device plugin to install but.....

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed.… (read more)

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed. How can i get the prompt back after i denied and checked "never again".

Thank you for your time.

Asked by Doomgaze Abyss 2 hours ago

Answered by TyDraniu 1 hour ago

  • Solved

You get full access to the browser if you cancel entering the master password when opening the browser.

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser The user gets full access to the browser (exc… (read more)

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser

The user gets full access to the browser (except for access to passwords) when they click cancel password entry. Or close the modal password entry window.

Why is full access to websites and bookmarks granted? An outsider can easily access the browser where you are logged into your email, as well as gain access to your Firefox account management.

I really hoped that without entering a password, no open tabs would load and access to the entire browser would not be granted.

When the master password will actually start working?

Thank you.

Asked by TabMising 1 day ago

Answered by Paul 2 hours ago

  • Solved

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Asked by cecchijac 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

How to 'Clear' or 'Delete' Private Tab entries/items in the History 'Recently Closed Tabs' field.

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode… (read more)

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

Asked by Antiquetuck 13 hours ago

Answered by jscher2000 - Support Volunteer 11 hours ago

  • Solved

Moving bookmarks on Firefox for Mac desktop

I'm on Firefox for Mac desktop and I'm finding it difficult to move bookmarks from the Toolbar menu to Other Bookmarks. I see that I can cut and paste, but I assumed I co… (read more)

I'm on Firefox for Mac desktop and I'm finding it difficult to move bookmarks from the Toolbar menu to Other Bookmarks. I see that I can cut and paste, but I assumed I could drag and drop as I can in other browsers. Does drag-and-drop just not work for moving bookmarks in Firefox?

Asked by rick707 19 hours ago

Answered by jscher2000 - Support Volunteer 16 hours ago

  • Solved

Turn off swipe to navigate Back and Forward

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accident… (read more)

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Asked by D M 18 hours ago

Answered by jscher2000 - Support Volunteer 16 hours ago

  • Solved

bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

Asked by Burt Perry 5 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Ctrl-Shift-I being blocked by Firefox?

Whenever I start my machine, without opening Firefox, Ctrl-Shift-I works (For inverting selections in certain programs, for example). However, once I open Firefox, these… (read more)

Whenever I start my machine, without opening Firefox, Ctrl-Shift-I works (For inverting selections in certain programs, for example).

However, once I open Firefox, these 3 keys no longer work when used together (but work in any other combo).

This persists even when I close Firefox, or kill it in Task manager.

Any ideas?

Cheers

Asked by MFox 19 hours ago

Answered by MFox 19 hours ago

  • Solved

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (read more)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Asked by John W Love Jr 2 days ago

Answered by John W Love Jr 21 hours ago

  • Solved

Why is the german spellcheck so bad

For example, the word thema, is exclusively capitalized in German, and it shows as error indeed when lowercase, but the capitalized one is not offered in the options. Why… (read more)

For example, the word thema, is exclusively capitalized in German, and it shows as error indeed when lowercase, but the capitalized one is not offered in the options. Why is that and how to fix it?

Also, is there a way to autocorrect capitalization for example?

Asked by Yinmin 2 days ago

Answered by TyDraniu 2 days ago

  • Solved
  • Archived

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... … (read more)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by 1319324245 5 years ago

Answered by 1319324245 5 years ago

  • Solved

Seqouia 15.6.1 breaks FOEX extension

HI, After upgrade to Seqouia 15.6.1 an extension for developing Oracle APEX applications breaks Firefox. It is the only extension I have installed. Console information is… (read more)

HI, After upgrade to Seqouia 15.6.1 an extension for developing Oracle APEX applications breaks Firefox. It is the only extension I have installed. Console information is not really that helpful. Maybe you can make some head and tails about it.

Asked by raymond31 2 days ago

Answered by raymond31 23 hours ago

  • Solved

youtub not loading says no internat connection on windows11

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking D… (read more)

im using firefox on windows11. youtube does not load and says no internet connection but other websites work fine. i tried syncing time udating the browser and checking DNS. Still not fixed. What else can i do

Asked by Mohammad zarif Abdulrahman 1 day ago

Answered by Mohammad zarif Abdulrahman 1 day ago

  • Solved

Tabs keep crashing

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying. Does anyone know if the crashes are because of… (read more)

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying.

Does anyone know if the crashes are because of my drivers or Windows not being up to date? Never had this issue with Opera before.

Here are the crash reports: link text link text link text link text link text link text link text

Asked by dfasdfadsf asdfas 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Error logging in to account.apple.com - Failed to verify your identity!

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS. I've launched Firefox using the `-p` option, created a new profile and then na… (read more)

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Asked by Anthony 2 weeks ago

Answered by Anthony 2 weeks ago

  • Solved

Firefox 141.0 (aarch64) won't load last 20% of AliExpress website

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Fire… (read more)

Hello, American website and the German website German website fail to load the last 20%. This causes important top row graphics like logins and accounts not showing. Firefox private window loads the AliExpress website 100%.

I wiped History cache from Firefox, however same issue. Other websites load normally. I can't log in to AliExpress to report the issue there.

Specs: 141.0 (aarch64) Mozilla Firefox fo Raspberry Pi OS raspberrypios - 1.0

Asked by kinhswch 2 weeks ago

Answered by kinhswch 1 week ago

  • Solved

Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (read more)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Asked by MikeZZ 3 days ago

Answered by jscher2000 - Support Volunteer 1 day ago