• Solved

Closing 1st 3 tabs in a session results in this

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on t… (read more)

For some time, maybe 3 updates ago, when I open Firefox with my many tabs, I have this problem. The first 3 tabs that I close leave a blank space the width of 3 tabs on the tab bar. After that any new tab opens to the far right spot at the end of the blank area. This happens in a private window too (extensions closed). After I close a session, then reopen later, all my tabs are still in place but the first 3 that I closed reappear where they were at the start. Strange.

Asked by FJ Lepiane 2 weeks ago

Answered by FJ Lepiane 1 week ago

  • Solved

Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to… (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Asked by brunau8 1 week ago

Answered by brunau8 1 week ago

  • Solved

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (read more)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Asked by motoman24 1 week ago

Answered by Paul 1 week ago

  • Solved

Bookmarks

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (ht… (read more)

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks), but the fix did not work for me. I am using Windows 11 Pro (fully updated) and Firefox 143.0.1 (64-bit). By the way, Brave is my secondary browser. I can add the two new bookmarks in it without problems. Could someone provide a solution other than the one in the article that I have cited? Again, that solution did not work for me. Thank you.

Asked by M. Fearghail 2 weeks ago

Answered by M. Fearghail 1 week ago

  • Solved

After I refresh Firefox, will the sync restore extensions etc?

Hello, I use Firefox on two desktop computers and one mobile device. Firefox is being slow on one desktop, so I want to "refresh" it. The [page] says that extensions and … (read more)

Hello, I use Firefox on two desktop computers and one mobile device. Firefox is being slow on one desktop, so I want to "refresh" it. The [page] says that extensions and search engines will be removed... but will they be restored by Firefox Sync from the other desktop computer? Or will sync also remove extensions on the other computer? Thanks

Asked by lekorrigan 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Freshservice login error

Hello Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get … (read more)

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas

Asked by a.lukas 1 week ago

Answered by a.lukas 1 week ago

  • Solved

Can't pin extensions.

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow m… (read more)

Unable to pin extensions since i do not see the option to, clicking on the puzzle piece creates no drop down menu, when i go into the extensions menu the ... only allow me to remove or report, the manage extension shortcuts menu shows nothing.

Asked by Bill Stuffson 1 week ago

Answered by Bill Stuffson 1 week ago

  • Solved

Access to a given site

Madam or Sir, I do not know what happens but since a few days I cannot access any more https://mathworld.wolfram.com/ which is crucial for my work. Since I am blind, c… (read more)

Madam or Sir,

I do not know what happens but since a few days I cannot access any more https://mathworld.wolfram.com/ which is crucial for my work.

Since I am blind, could you please help me.

I thank you in advance

Best regards

Claude F. Leibovici

Asked by cfl-consultant 3 weeks ago

Answered by Denys 3 weeks ago

  • Solved

Allow more than 27 pinned tabs visible

I have an ultrawide screen, yet my pinned tabs only occupy 1/3rd of my screen width before you have to scroll through them. How do I make this area wide and allow more th… (read more)

I have an ultrawide screen, yet my pinned tabs only occupy 1/3rd of my screen width before you have to scroll through them. How do I make this area wide and allow more than 27 pinned tabs to be visible.

Asked by chrisidema 3 weeks ago

Answered by chrisidema 1 week ago

  • Solved

My email account

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said t… (read more)

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.

Asked by jmfuller7 1 week ago

Answered by Paul 1 week ago

  • Solved

How to open links on a different virtual desktop on Windows.

A recent update (https://windowsreport.com/firefox-fixes-an-8-year-old-windows-bug-that-broke-virtual-desktop-use/) has broken behavior I previously depended on as part o… (read more)

A recent update (https://windowsreport.com/firefox-fixes-an-8-year-old-windows-bug-that-broke-virtual-desktop-use/) has broken behavior I previously depended on as part of my workflows: If I clicked a link in one desktop, it would open that link in the browser instance on the last desktop I'd used, so I could keep all my browser windows on one virtual desktop full-screened for easy viewing, then slide back to my other workspaces for messaging/writing/etc.

Now, apparently as a bug fix, every time I try to open a link on a desktop, it creates a new Firefox instance in that desktop instead of opening the link in the browser I have open on other workspaces. This has dramatically impacted how I work. How can I restore the previous behavior? It is so disruptive having new windows opening all the time instead of keeping them in my dedicated browser workspace. If there isn't a fix for this, I will need to move to a new browser.

Asked by chronoloid 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

SOLUTION: Firefox opens .m3u files as text. Doesn't play the audio playlist/track.

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... aft… (read more)

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... after an update to version 143 it suddenly didn't. .m3u links opened as a text file in the browser window.

We have five windows 10 workstations in the home, and this happened with all of them.

I write webpages for a family intranet, and several thousand tracks are available for playing, so that was messed up too.

These are the steps I followed - unsuccessfully:

  • Bulleted list item Checked file association settings in Windows 10. .m3u was associated to WACUP, my media player.
  • Bulleted list item Checked file actions in Firefox. .m3u files set to open in WACUP.
  • Bulleted list item Added the type="audio/mpgurl" in the anchor link for webpages I make.
  • Bulleted list item Changed the default download panel in FF settings to "Ask". I could then get it to ask me to save or open. "Open" worked, as it this is tied to the system default audio player - nothing to do with FF.
  • Bulleted list item A few other frustrating, but eventually inconsequential solutions that were in the realm of "I wonder if ...?"

So ... after all of this and a lot of investigation I noticed something interesting: All my playlists were in the format with just a listing of the filename, which as mentioned had been working for years:

Example "01 Queen - We Are The Champions.mp3".

Yet a playlist made in VLC had a different format: example,

"#EXTM3U

  1. EXTINF:-1,01 The Beach Boys - Help Me Rhonda.mp3

01 The Beach Boys - Help Me Rhonda.mp3 "


SOLUTION

Having far too much time on my hands, I experimented with this, dissecting the various components of the playlist, and eventually found when adding "#EXTM3U" as the first line in the playlist, Firefox opened the playlist in WACUP once again when the link was clicked.

New playlist entry:

  1. EXTM3U

01 Queen - We Are The Champions.mp3 02 ... 03 ... etc.

I've left the "type='audio/mpegurl" declaration in the link.

I don't know why this happened, but I hope somebody finds this useful in the future.

So now I have several thousand playlists to edit, although Notepad++ will make this easier, but by no means quick.

Asked by skerrick 1 week ago

Answered by Denys 1 week ago

  • Solved

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 3 weeks ago

Answered by pivotgage01 3 weeks ago

  • Solved

Firefox icons on Windows11 taskbar

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on th… (read more)

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

Asked by Carlos 2 weeks ago

Answered by Carlos 1 week ago

  • Solved

64 bit version uncompatible with my 32 bits PC

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit. May i be refund… (read more)

i have payed ma donation for Firexfox and reached to upload a Window 10 version but was unable to install it because it was a 64 bit and my pc is 32 bit.

May i be refund or can you send me the 32 bit version ?

Cordially.

Jean-Paul Rosselli [edited email from public support forum]

Asked by Jean-Paul Rosselli 1 week ago

Answered by Ed 1 week ago

  • Solved

"Bloat" in "Storage" folder in profile

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 fil… (read more)

Think I've asked before, but I'm still having the same issue: in my Firefox (desktop, Windows 11), in the storage\default folder in my profile, there are, today, 5442 files! 416 folders appear here, with each one containing one or more folders ("Is", "idb", and/or "cache"), which, in turn, contain several files each, and a ".metadata-v2" file. The oldest of the 416 folders in 9/16/25. What is all this? I regularly delete all cookies over 30 days old in Manage Data.

Asked by Firemarshaldick 1 week ago

Answered by Ed 1 week ago

  • Solved

Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Asked by shivaeb 1 week ago

Answered by Ed 1 week ago

  • Solved

Action Console now opens each time I drag a photo from Firefox to menubar utility DropZone 4.

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g… (read more)

For many years, I've used a utility called DropZone in my menubar, which (among other things) allows documents to be automatically sorted into user-created locations (e.g., folders in the Finder).

Last night, suddenly, each time I drag a photo from Firefox to DropZone, a large window called "Action Console" opens, displaying a bunch of text. Here's a typical message that's displayed:


[Launching task with command line: runner.rb task-26498]

Task description file task-26498:

ACTION: "/Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle" EVENT: "dragged" VARIABLE: "support_folder" "/Users/mervynwarren/Library/Application Support/Dropzone" VARIABLE: "dragged_type" "files" VARIABLE: "app_version" "4.80.66" VARIABLE: "apple_silicon" "1" VARIABLE: "os_version" "26.0.0" VARIABLE: "path" "/Users/mervynwarren/Pictures/iTunes art" VARIABLE: "tmp_folder" "/var/folders/7l/ldzhrwyx1v1dy2tky3c1_y640000gn/T/"

Determinate: 1 Begin_Message: Moving files... /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/filecopy.rb:13:in `do_copy': undefined method `each' for nil:NilClass (NoMethodError) from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/Move Files.dzbundle/action.rb:27:in `dragged' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `call' from /Applications/- Misc. apps/Dropzone 4.app/Contents/Actions/lib/runner.rb:77:in `<main>'

[Task completed]


Ironically, although the last line says "Task completed," the task I was attempting to perform (moving a photo into a given folder) is in fact NOT comleted at all.

Further observations:

This behavior is not displayed in Safari. In Safari, images continue to be moved to the desired folder, as intended.

I googled "action console keeps opening in Firefox," and I performed 4 troubleshooting steps that google AI suggested (including launching Firefox into troubleshooting mode). Unfortunately, in troubleshooting mode, the behavior persists, which suggests that this has nothing to do with any add-ons.

I also created a new, test profile—but even in the test profile, the behavior persists.

So, I'm stumped. After years of using Firefox, this behavior has appeared out of nowhere—and I cannot figure out why, nor how to fix it.

Any further suggestions?

Asked by soundsgood 2 weeks ago

Answered by soundsgood 1 week ago