Firefox Community Forum

Hello, Firefox lagged out and next thing I know - the scroll wheel doesn't scroll the page and instead goes back/forward a page. When I tried to look for a solution I discovered that other keys don't act as usual too, for example 'f' opens the 'file' tab on top, 'e' opens edit etc., but none of them type. Tried looking in the settings, but didn't find anything that could help. Thanks in advance!

I tried first time ever to download and install Firefox to access Intesasanpaolo Home banking.

when clicking in "Accesso Clienti" link under the intesasanpaolo.com, the usual authentication form does not display. Instead I get a weird graphical message error that seems to say "EOAC" (see attachment)

The same website Chrome is correctly operating.

Tried to unblock all cookies but did not help. anyone can suggest some workaround do this situation?

I have using firefox proudly from very early. But recently i have a big big problem with you new update. I am a software engineer and i need to develop various kind of software, but firefox last update 130.0 give me so much trouble. marquee tool not working my latest firefox update. Please help me, i have misguided for it. Please help me.

In firefox when I click "save link as" the link does not change color like it used to be. I am using Firefox version 115.15Oesr because I still use an old computer with windows 7 pro 64 bit.

Hi, I've started my laptop after 3 days, opened Firefox web browser and all my tabs are closed / lost. If I try History -> "Recently closed tabs or windows" is greyed out. How can I recover all my tabs from this computer?

Thank you, Tudor

Hi! I'm developing a web extension. I managed to install it via about:debugging "temporary extensions", and I can see the extension icon under the "puzzle button" in the toolbar.

I now want to pin it to the toolbar, it will save me a click when I'm trying to test things live.

When I click the puzzle button, there is no "pin to toolbar" option for the temporary extension, although I can see it for the extensions installed from the marketplace.

Is there a way to allow pinning for the extensions installed for debugging? Maybe an option in "about:config"?

Thank you!

Hi there - I cannot connect to internet wifi (?) and it has the symbol with the exclamation mark. I am currently connecting to my mobile to use the internet. It's kind of weird? this message will probably go through - even stranger!!! so I can bring up the firefosx page but then not connect to a regular website. pleeeeeeeease help??? thank you!

Nord VPN not recognizing that Firefox is on version 130. It keeps thinking that I am on version 128. I have Nord techs telling me what to do with their app but nothing I have done, even a complete new install of Nord, is fix ing the problem. They have suggested I get in touch with Firefox so here I am. OS Win10 home. It is also happening on my lap top with Win 11

Please send a reply to [edited from public] I tried to tick the box to get an email but it is not or appears to not be working.

Yes I typed about:config and set everything containing "translate" to false. Yes I changed browser settings, yes I deleted translation dictionaries AND THIS PIECE OF TURD STILL SCREWS WITH ME

Am I the only one here? What will it forking take to disable that crap?! Disabling the moron of coder who made it?? HELP ME GOD

Hi,

I have a couple of websites now where the Cookie acceptance window/pop up, displays for 1 second then disappears. This effectively leaves the page slightly dimmed and locked. I've tried the URLs in Chrome and the Cookie window display correctly and allows for user selection.

I have tried to add an exception for the URL for pop-ups, and then disabling pop-up blocking completely, but I still have the problem.

Thanks, Nick.

Firefox browser desktop - I've cleared my cache, cookies and history and turned it on and off, signed in and out also. I can log in to my amazon spain account using edge or google. I always use firefox, but now amazon spain won't let me. Is this a problem anywhere else and what else could I be doing wrong? Thanks

Favicons seem to be a problem for Firefox, at least on Linux Operating Systems. On multiple distros favicons simply don't show, while they may on Windows. Not trying to dig, but shouldn't this be a pretty basic feature that's expected for a browser no matter what OS is used? Even searching at the forums here for favicons reveals 222 potential threads - one would think that the sheer volume of reports issued for them not functioning correctly would prompt a unified remediation effort. Don't get me wrong, I love Firefox - have used it for decades now across a multitude of OS's - and favicons always used to display properly. Googling this issue will reveal several recommendations of 3rd party addons and tweaks. Can we make favicons just work (again?)

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

When I clear History and cache, either using the menu or quitting the browser (which has the preference set to clear upon closing), then go back to the same Web site I was on, it uses an old version of the page not one that I revised and uploaded on the server. How do I force it to go look in the server anew, or stop using files that I thought I could clear.

I am using Firefox 115.150 esr or MAC 10.15.7.  Thank you.

Dean

Google says they have a Cherokee/English Mozilla Firefox Translator add-on. I grew up on the Cherokee Nation 60 years ago and sometimes I forget a word. Where can I find this add-on for Firefox? The one answer I got from a volunteer was to visit the "Firefox store. I could not find the store either.

Hello,

I submitted my initial request August 17, 2024. 

You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history continues to pile up, and my cookies and cache will not clear.

This is the second time I am clearly stating my request. Please read below.

Thank You, A.B. Brown

Your Mozilla Support request has been updated Yahoo/untitledt9

Mozilla Support From:product-help@firefox.com To:tastethemango Mon, Aug 19 at 8:39 AM

Mozilla

1. 1. - Please type your reply above this line -##

Manu Andino (Mozilla Support)

Aug 19, 2024, 07:39 CST Hi there,

Thanks for your email.

You've reached the Mozilla Support team where we primarily assist with restoring access to Mozilla accounts and subscription services such as Mozilla VPN. If you were trying to ask a question about another product such as the Firefox web browser, you need to continue signing into the forum by following this link: https://support.mozilla.org/questions/new/desktop/form and then clicking the blue "Continue" button. This will allow you to sign in to your Mozilla account which is used to ask the question on the forum.

If you cannot sign into your Mozilla account, let us know and we can help you with that.

We're so sorry for the added inconvenience. We are working to correct this, but sincerely appreciate your patience!

Mozilla Support Team

tastethemango

Aug 17, 2024, 01:00 CST

Hello,

On Wednesday, July 17, 2024, and years prior to this date; in fact since I first got my laptop, I was able to clear my cookies and cache. I would go to my menu, select History and select Clear Recent History. The box to clear my cookies and cache would show, and I would click on Clear. When I would go back to the menu, and select History, it would show Empty.

On Thursday, July 18, 2024, and since, I have not been able to clear my cookies and cache. All the days of entries since July 18. 2024 are piling up.

I certainly do not know what changed. I would appreciate your listing step by step what I need to do to get my cookies and cache to work/clear.

Or, if you can just fix the problem, please. My laptop is Windows 10, and I use Firefox. Thank you.

Regards, A.B. Brown

On Saturday, August 17, 2024 at 01:37:39 AM CDT, Mozilla Support <product-help@firefox.com> wrote:

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozilla Firefox Snap for Ubuntu Canonical-002-10. Add block Plus version sorry I can't find that information.